EDI Coordinator

Job Title: EDI Coordinator

Department: Sales Operations

Reports To: VP of Sales

FLSA Status: Exempt

Updated Date: 2-18-2025

SUMMARY

The EDI Coordinator is responsible for managing, expediting, and processing EDI orders while ensuring seamless communication between internal teams (sales, forecasting, production) and customers. This role involves monitoring EDI transactions, troubleshooting errors, and ensuring accurate and timely data exchange to minimize performance chargebacks. The EDI Coordinator will collaborate with various departments to enhance operational efficiency and support key customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The essential functions and responsibilities include but are not limited to the following: Know key customers replenishing processes, software, contacts and shipping preferences and trends then make recommendations to improve Buck’s ability to support them.

· Monitor and process EDI orders across multiple platforms.

· Ensure order accuracy, resolving errors and discrepancies.

· Communicate key order details to internal teams.

· Maintain and update customer cross-references in EDI systems.

· Monitor transaction logs and troubleshoot system issues.

· Set up new accounts and locations in ERP systems.

· Handle customer inquiries and resolve disputes.

· Train employees on EDI processes and platforms.

· Identify opportunities for process improvements.

· Participate in regular team meetings to review operations.

• All other duties as assigned

SUPERVISORY RESPONSIBILITIES

This position will have no supervisory responsibilities.

QUALIFICATIONS

The requirements listed below are representative of the knowledge, skill, and/or ability required.

· Analytical - Synthesizes complex or diverse information; Collects and researches data; mathematical and analytical skills are needed. Uses intuition and experience to complement data.

· Team work - This job requires working with various departments and requires strong interpersonal capabilities.

· Communication Skills - Strong verbal and written communication.

· Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully.

· Customer Service - Responds promptly to customer needs.

· Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition.

· Strategic Thinking - Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.

• Regular predictable attendance is an essential function of this position.

EDUCATION/EXPERIENCE

· College degree, one to two years related experience and/or training; or equivalent combination of education and experience.

· Proficient in Excel, Access knowledge preferred

· General business knowledge

· Familiarity with Buck customers and products a plus.

· Experience with Axapta (AX), Vsync, and TrueCommerce a plus.

· Familiarity with SPS Commerce, Century, and other EDI platforms.

· Knowledge of order management, invoicing, and shipping processes.

· Ability to troubleshoot EDI transactions and system errors.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The work environment will include office areas, manufacturing areas and warehouse/shipping areas.

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The noise level in the work environment is usually quiet.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Ability to Relocate:

• Post Falls, ID 83854: Relocate before starting work (Required)

Work Location: In person

Salary : $50,000