What are the responsibilities and job description for the Service Coordinator - Power & Construction Equipment position at Buckeye Power Sales?
Buckeye Power Sales is a Growth-Oriented Company Seeking a Service Coordinator for our Power & Construction Equipment division!Buckeye Power Sales has been providing on site power solutions for businesses, contractors, engineers, municipalities and homeowners since 1947, which makes us the oldest Rehlko (formerly Kohler) generator distributor in the country. We are also a distributor of Siemens Energy engines and generators for a wide range of power generation applications such as combined heat and power, waste to power, prime, and continuous. From power generation to light construction to grounds care - we have the machines, equipment, parts, programs & service to help you get the job done.If You Are Seeking : Daily ChallengesOwnership of Your RoleA Friendly Team EnvironmentA Place to Work that feels like FamilyStabilityAnd You Are : DedicatedSeeking Constant ImprovementProfessionalMotivated by ResultsAccountableThen We Have the Opportunity for You!Our Service Coordinators are responsible for : Provide excellent customer service to customers that call or come inAssist the sales department with scheduling the setup of new equipmentGenerate work orders for service techniciansAssist with scheduling and routing of service jobsCheck out / in customer, loaner, and rental unitsProduce quotes and invoicesSupport the Service department with paperworkTrack open jobs orders for potential missed billing opportunitiesPull the tech jobs daily, match time to jobs, log score card dateCoordinate activities between sales, parts, service, and techniciansCoordinate needed maintenance for rental fleet equipmentBuckeye Power Sales offers an inclusive benefit package for our Receptionist, including : Competitive pay with Bonus PotentialRegular day shift hours with overtime potential Advancement OpportunitiesExcellent benefit package (Health, Dental, Vision, 401k, Company Paid STD / LTD / Life, AND MORE)Paid Time Off (Vacation, Parental Bonding, Jury Duty, Bereavement, Volunteer)To find more reasons you want to work with us at Buckeye Power Sales, visit : YouTube : youtube.com / buckeyepowersalesFacebook : facebook.com / BuckeyePowerSalesLinkedIn : linkedin.com / company / buckeyepowersalesTwitter : twitter.com / buckeyepowerslsSalary is based on Skills and ExperienceMilitary Friendly, DFWP, EOERequirementsConforms with the core values of BPSHigh School diploma or equivalent18 years of age2 yrs prior customer service experience desiredBasic knowledge of the workings of gaseous and diesel engines or willingness and ability to train and enhance knowledge of generatorsExcellent communication skills, both verbal and written, with proficiency in EnglishExcellent customer service skillsBasic math skillsAble to work well unsupervised; able to work independentlyAble to work flexible hours including occasional overtimeGood organizational skills and ability to multi-task requiredComputer skills to include MS office products (Word, Excel, Outlook); data entryMust represent the company in a positive manner at all timesMust be able to pass background check and periodic drug screens
