Warehouse Operations Lead

Must have at least 1 year of related experience or any customer service experience in a warehouse setting.

Day Shift

$21/hourly

Job Summary

Marketing experience not required

The Operations Lead provides leadership by managing a team of operational support personnel and duties associated with team leadership including but not limited to overseeing operations. The position will oversee a team of 2-5 direct reports and may be responsible for additional dedicated resources.

Responsibilities

• Responsible for managing the work and productivity of the team of operation
• Put away and replenishment
• Item demand/count checks
• Communicate any issues or suggestions to Supervisor
• Train and assess new employees and re-train as necessary
• Ensure all employees are performing duties accurately and efficiently
• Assist management with safety initiatives
• Assist management with other duties as needed
  
  

Education

Experience

High School Diploma or GED required

Minimum 2-5 years of experience in Marketing and/or Management in a corporate environment along with at least 3 years of relevant industry experience.

Skills

• Excellent communication (verbal and written), interpersonal and professional interactive skills are necessary to perform at a high degree of proficiency
• Ability to effectively write and present information/reports and respond to questions from suppliers, customers, management and inter-department staff
• Capable of working with internal staff from other departments in a proactive and constructive manner
• Strong leadership skills, including the ability to mentor and develop individuals and teams
• Able to engage and lead team discussions and meetings
• Understands team dynamics and works well within a team structure
• Collaborative management style and a strategic team player
• Delegates responsibilities effectively
• Able to understand team dynamics and work well within a team structure
• Capable of working with associates from other departments and shifts in a proactive and constructive manner
• Ability to add, subtract, multiply & divides into all units of measure
• Compute rate, ratio, and percent
• Able to use whole numbers, common fractions, and decimals Ability to understand and execute all relevant policies and procedures in a consistent, timely and objective manner
• Ability to read, follow and execute all safety guidelines in the warehouse Customer Service – Respond promptly to requests for service and assistance as needed. Follow up as needed
• Planning / Organization - Ability to prioritize and manage multiple priorities/deadlines and shift priorities as necessary. Uses time effectively
• Problem Solving - Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions
• Judgment - Displays willingness to make decisions. Exhibits sound and accurate judgment. Makes timely decisions
• Professionalism - Approaches others in a tactful manner. Reacts well under pressure. Follows through on commitments
• Detail Oriented – Attention to details and accuracy
• Proven experience in performing in a diverse workforce
• Ability to build working relationships with internal business partners, vendors, and customers
• Proficient use of MS Office (Word, Excel, PowerPoint, Access, and Outlook)
• Experience with High jump/PeopleSoft, Voice Recognition and RF devices preferred
• Must be certified on warehouse equipment
• WMS (Warehouse Management System) experience preferred