What are the responsibilities and job description for the Customs Account Analyst - Texas position at Buckland?
Buckland is looking for a Customs Account Analyst, Junior
What you’ll be doing
This position is responsible for receiving, reviewing, and entering customs documents. In this role you will be processing shipments using standard operating procedures. May obtain additional information or seek guidance from more senior team members.
What we can offer you
Competitive salary, benefits package and matching retirement plan
A friendly, collaborative work environment
Opportunities for professional development & ongoing learning
A chance to be part of a growing organization
You will be responsible for
To provide the highest level of customer service to clients, vendors, and service providers.
Prepare customs and internal documents accurately with guidance when necessary.
Handling client queries in a prompt, efficient and professional manner.
Contact clients or other brokers to request additional documents or information if needed.
Respond to calls and questions from internal and external sources.
Trace shipments and set up pre-arrivals at Customs.
Proper escalation and reporting of any issues or delays to Team Leader.
What we need from you
High School diploma or equivalent.
Minimum 1 year of experience in similar role.
Preferred experience with customs brokerage software.
Basic MS Office knowledge.
Basic knowledge of the LVS program (CND Only).
Strong attention to detail and ability to handle multiple tasks.
Customs/Logistics industry related experience preferable
