Senior Technical Business Analyst

Summary

The Senior Technical Business Analyst will be a key contributor to the planning and implementation of IT programs and IT projects. The Senior Technical Business Analyst requires proficient communication skills to work with a variety of technical and non-technical audiences.  The position requires the ability to successfully partner with executive, strategy, development, and administrative groups to make progress on enterprise IT initiatives.  Work within Project teams of Project Managers and Quality Analysts to support IT and other departments such as Finance, HR, Marketing, Merchandising, and Sales.

The Senior Technical Business Analyst is responsible for working with technical and non-technical teams to identify, define and document business processes, requirements, and use cases to be developed as software. They serve as a liaison between vendors, the business and IT teams by facilitating communication and determining software objectives that align with stated and unstated business needs.

Essential Duties and Responsibilities
This description intends to describe the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities, and qualifications. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Business Analysis and Requirements Gathering

• Work with leadership and business units to understand business needs, elicit requirements/use cases and use creative problem solving to help identify and develop simple and effective solutions.
• Research feasibility of requests and help determine priorities based on effort and impact.
• Understand technical options, limitations, costs, and risks. Communicate tradeoffs to business partners and work with them to shape requirements/use cases accordingly.
• Translate conceptual user requirements/use cases into clear, detailed functional requirements.
• Work with business and delivery teams to prioritize requirements/use cases.
• Manage requirements/use case scoping throughout the delivery process.
• Create artifacts as appropriate, including business case documentation, vendor evaluations including RFI/RFP documents, industry analysis, scope documentation, process flows, and mockups.
• Identify risks and develop mitigation approaches that will allow progress despite deviation from defined solutions.
• Work with business units to define and document current and future processes and models to understand and address inefficiencies or gaps.
• Identify and assist in prioritizing opportunities to streamline business processes.

Technical Leadership

• Coordinate and serve as subject matter expert between technical teams across areas of specialization such as POS (Point-of-Sale), Digital Commerce, Payment(s), Taxes, Customer Relationship Management (CRM), Finance, Merchandising, and Human Resources.
• Develop and utilize deep domain knowledge and understanding of business processes for both guest facing and backend supporting processes -across all channels to identify appropriate solution options and build high-quality requirements/use cases.
• Work with technical teams to bring process and data into alignment for systems.
• Support technical teams as they develop, test, and deploy solutions.
• Review technical team output to ensure requirements/use cases are correctly interpreted; help define and execute test cases when needed.
• Work with data sources to analyze information and propose solutions.

Collaborative Responsibilities

• Proficiently communicate through cross-matrix organizational structure in supporting Corporate and Store teams.
• Acting as a vendor liaison work with vendors on business needs to configure and develop features, functionality, and programs.
• Manage vendor relationships and procurement (RFP) process end-to-end, making presentations to customers or client audiences or professional peers, and working closely with leadership.
• Create training plans and facilitate training sessions for various departments.
• Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
• Special projects and other duties as assigned.

Supervisory Responsibilities

This position does not have direct supervisory responsibilities but provides direction to the Technical Business Analysts. 

Education and/or Experience

Bachelor's degree from four-year college or university; and five to eight years related experience and/or training; or equivalent combination of education and experience.

Physical Demands

The physical demands described here are representative of those that must be met by a Teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the Teammate is regularly required to sit; use hands to finger, handle, or feel and talk or hear.  The Teammate is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The Teammate must frequently lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

While performing the duties of this job, the Teammate regularly works in an office setting. The noise level in the work environment is usually moderate.

Equal Employment Opportunity
Buckle is committed to hiring and developing the most qualified Teammates from the available workforce in the communities we serve.

Equal employment opportunity has been, and will continue to be, a fundamental principle at Buckle, where employment is based upon personal capabilities and qualifications without discrimination and retaliation because of veteran status, uniformed service member status, race, color, national origin or ancestry, creed, religion, sex, sexual orientation, gender identity or expression, age, pregnancy (including childbirth, lactation, and related medical conditions), national origin or ancestry, physical or mental disability, genetic information (including characteristics and testing), or any other protected characteristic as established by applicable local, state, or federal law. For state specific information, refer to the Teammate Center.