Technical Business Analyst

Do you have experience of technical support and delivering IT services to the business? Do you want to be the innovative link between IT and R&D?

AstraZeneca are building and transforming our Laboratory IT function to become digital and data-led, to push the boundaries of science. There’s never been a better time to join us as we bring our digital strategy to life and to make a positive difference to patient outcomes. This is a great opportunity to develop, explore and thrive during our next chapter!  

We are now looking for a Technical Business Analyst that can support our Digital Lab Solutions with location Gothenburg, Sweden. In this role you will be responsible for ensuring that our new and existing laboratory systems and services are supported, developed, and implemented in line with business requirements. You will provide the link between IT and the business, driving improvements over time by combining insight into today’s scientific workflows with a technical breadth to drive innovation opportunities. Collaboration across a global team of business stakeholders, developers, partners, remote support teams and vendors is key to successfully delivering support, continuous improvement, and value. We will invest in you and the team to ensure you will over time, master these areas. 

You’ll be empowered to orchestrate new possibilities, solve challenges, and continuously innovate together with our scientists.  

What You’ll Do 

Your role will involve ensuring lab scientists can perform their workday by providing technical operational support for laboratory-based systems. You will also collaborate with Science, Facilities, and IT Functions to deliver new laboratory systems. As a bridge between Science & Technology, you will seek opportunities for improvements & innovation. You will also maintain an accurate Inventory/CMDB and work with our strategic vendors to understand todays and tomorrow’s Lab Solutions. As a team member, you will actively contribute to the direction of the Lab Solutions development journey. 

Essential Skills/Experience: 

• Proven technical support experience 

• Solid experience of IT Service delivery  

• Experience of collaborating with and managing vendors  

• Experience of working in teams 

• Strong communication and stakeholder management skills 

• Strong written & verbal English  

• Technical or business degree or equivalent experience  

Desirable Skills/Experience: 

• Prior experience working in Pharmaceutical or Healthcare industry IT environment  

• Experience of working with Laboratory or medical applications and hardware 

• 1st/2nd Line support experience  

• Experience of ticket CMDB and Incident/Request software 

So, what’s next? 

Are you ready to power the business through technology to have a bigger impact on patients' lives? If so hit the apply button today!

Please submit your application by April 12.

Why AstraZeneca? 

At AstraZeneca, we connect across the whole business to power each function to better influence patient outcomes and improve their lives. We play an increasingly crucial role in driving disruptive transformation on our journey to becoming a digital and data-led enterprise. We bring together all parts of the business, as well as external partners, to drive efficiencies that enable us to succeed. We take data seriously and are driven by the impact we know we can have; our high ethical standards never slip. This is the place where innovation meets large-scale impact. We are continuously drawing on our existing and expanding knowledge, to adapt with the technology environment.