What are the responsibilities and job description for the HealthCare Sales Counselor position at Buckner International?
Job Description
Job Description
Buckner Retirement Services Community : Calder Woods
Location : Beaumont, TX - Onsite
Address : 7080 Calder Ave, Beaumont, TX 77706
Shift : 8 Hours – 8am- 5pm, (Avaible for occasional after hours and weekend tours)
Job Schedule : Full-Time
We are seeking a Health Care Sales Counselor to join our community committed to interacting with all leads using professional selling skills. Perform general and specific marketing and admissions duties and activities directed to secure admissions and increase occupancy to the community in the shortest realistic time frame; Serves as a public relations liaison to the community. . As a H, you will play an important role in all phases of food preparation that meets or exceeds Buckner quality, service, and hospitality standards. Join our team and inspire happiness in the lives of others!
What you'll do :
- Effectively communicate community retirement programs; increase sales to meet established goals and prospect lead base by using a variety of contacts to include but not limited to : community outreach programs, Buckner Retirement Services residents, in-house events and seminars, and other community programs.
- Conduct community tours for future residents and other visitors; communicate with appropriate team members to assist with community openings and transfer needs within Independent Living, Assisted Living, Memory Care, or Nursing Areas.
- Respond, receive and make telephone calls to community inquiries, providing information, and scheduling appointments with future residents and / or their families. Conduct appointments on a flexible schedule, often meeting prospects outside regular business hours that are convenient for them. Conduct home visits to prospects as needed.
- Complete, review, and obtain appropriate signatures and process admissions documents accurately and completely in accordance with company policies and procedures; oversee, monitor and expedite the complete move-in process.
- Communicates and coordinates with all departments regarding move-ins, move-outs, and transitions through various means including attendance to administrative meetings with healthcare team and other department directors for admissions meetings, transition team meetings and other administrative groups as requested.
- Coordinate with maintenance and environmental services departments regarding make ready conditions, upgrade requirements, and other refurbishment needs to expedite sales and move-ins.
- Utilizes and owns the company CRM system for lead information and reporting.
- Assist with special events for prospects, new residents and community organizations on-site.
- Assist with outreach visits to area resources that will provide immediate and future sales for the community; develop and maintain referral database from area resources (healthcare only) and residents; develop and maintain monthly contact with these referral sources
What you'll bring :
The above description reflects the details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
About Buckner Retirement Services :
Buckner Retirement Services comprises a network of senior living communities across Texas. As a not-for-profit, faith-based organization with over 60 years of experience, we're dedicated to providing exceptional care. Recognized as a Great Place to Work at all our locations, we offer rewarding opportunities for those passionate about working with seniors. If you're seeking a career in the senior living field, consider joining us at Buckner, where our purpose sets us apart. Buckner is an Equal Opportunity Employer.
The same way we treat our employees is how we treat all applicants – with respect. Buckner is an equal opportunity employer (EEO is the law). You will be treated fairly throughout our recruiting process and without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or veteran status in consideration for a career at Buckner.
