What are the responsibilities and job description for the Pickup and Delivery Specialist position at Bud Clary Auto Group?
At Bud Clary Auto Group, a family-owned dealership network in Washington State, our vibrant culture drives success. We maintain a high-performance workplace with exceptional customer service, fostering loyalty and growth since 1959.
Summary
The Pickup and Delivery Specialist plays a crucial role in providing excellent customer service and ensuring smooth pickup and delivery of customer vehicles.
Benefits
Location: Moses Lake Ford
Summary
The Pickup and Delivery Specialist plays a crucial role in providing excellent customer service and ensuring smooth pickup and delivery of customer vehicles.
Benefits
- Comprehensive Benefits Package: Health, dental, vision, and life insurance, plus an employee assistance program.
- Retirement Plans: 401(k).
- PTO & Paid Holidays - PTO accrual starting from day one of employment - 1 hour of PTO for every 40 hours worked for the first year, 1.63 hours of PTO for every 40 hours worked for years 2-9, and 2.39 hours of PTO for every 40 hours worked for 10 or more years of service.
- Employee discounts
- Referral bonus program
- $16.66 - $18 an hour
- Check email for new Valet Appointments from REDCAP
- Enter new pickup & delivery details on Fordpdl.com
- Review schedule in Xtime for the day’s Valet appointments
- Ensure REDCAP is updated with all valets daily
- Address any scheduling overlaps by contacting customers
- Track vehicle pickups and coordinate with service advisors on delivery times
- Coordinate with team on traveling to customer locations to pick up vehicles
- Document vehicle inspection at pickup and return
- Delivering customer vehicles after service is completed
- Valid Driver’s License
- Strong organizational and multitasking abilities
- Excellent verbal and written communication skills
- Ability to work in a fast-paced environment and manage multiple priorities
Location: Moses Lake Ford
Salary : $17 - $18
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