Pickup and Delivery Specialist

At Bud Clary Auto Group, a family-owned dealership network in Washington State, our vibrant culture drives success. We maintain a high-performance workplace with exceptional customer service, fostering loyalty and growth since 1959.

Summary

The Pickup and Delivery Specialist plays a crucial role in providing excellent customer service and ensuring smooth pickup and delivery of customer vehicles.

Benefits

• Comprehensive Benefits Package: Health, dental, vision, and life insurance, plus an employee assistance program.
• Retirement Plans: 401(k).
• PTO & Paid Holidays - PTO accrual starting from day one of employment - 1 hour of PTO for every 40 hours worked for the first year, 1.63 hours of PTO for every 40 hours worked for years 2-9, and 2.39 hours of PTO for every 40 hours worked for 10 or more years of service.
• Employee discounts
• Referral bonus program
  
  

PAY

• $16.66 - $18 an hour
  
  

Essential Duties

• Check email for new Valet Appointments from REDCAP
• Enter new pickup & delivery details on Fordpdl.com
• Review schedule in Xtime for the day’s Valet appointments
• Ensure REDCAP is updated with all valets daily
• Address any scheduling overlaps by contacting customers
• Track vehicle pickups and coordinate with service advisors on delivery times
• Coordinate with team on traveling to customer locations to pick up vehicles
• Document vehicle inspection at pickup and return
• Delivering customer vehicles after service is completed
  
  

Qualifications

• Valid Driver’s License
• Strong organizational and multitasking abilities
• Excellent verbal and written communication skills
• Ability to work in a fast-paced environment and manage multiple priorities
  
  

Bud Clary Auto group is an Equal Employment Opportunity Employer. We are dedicated to creating a workplace free from discrimination and harassment based on race, color, gender, national origin, age, religion, sex, disability, or any other protected status. This commitment extends to all aspects of employment, including recruiting, hiring, placement, promotion, termination, layoff, and more. We uphold a harassment-free environment for everyone, including vendors, contractors, and other non-employees.

Location: Moses Lake Ford