What are the responsibilities and job description for the Load Planner/CSR position at BUDDY MOORE TRUCKING?
At Buddy Moore Trucking, supporting our drivers is our main priority. We are looking for a Load Planner/CSR to structure freight movement to maximize equipment and company or contracted driver HOS utilization while maintaining on-time freight handling through effective planning, and balancing goals of Safety, Production, positive driver interface and excellent Customer Service. An effective Load Planner is integral to effective freight movement management by organizing freight availability so trucks move seamlessly from pick-ups, through deliveries, and without extended wait times or long dead-head transits.
BMT is committed to operating safely and legally to exceed the expectations of our customers. We’re dedicated to the well-being of our employees, creating a family-oriented work environment with great benefits, pay, and opportunities for growth. If you share that vision, come join our team! We pride ourselves in putting our employees and drivers first. We'd love to have you join our BTM family. This position is for our flatbed division at our Birmingham, AL location.
As a Load Planner/CSR, you will be responsible for:
- Responsible for planning all freight originating in or dropped in assigned planning area
- Responsible for observing and providing for adequate freight in the system through working closely with Driver Managers and efficient, timely preplanning of loads.
- Must communicate efficiently and professionally with Fleet Managers and Sales
- Must provide prompt notification of issues which may reasonably be a barrier to effective truck management to Customers
- Responsible for all equipment in their area including, inactive trailers and customer specific trailer pool management
- Maintain compliance with applicable company policies and procedures
Desired Skills & Experience:
- Working knowledge of Federal Motor Carrier Safety Regulations applicable to driver HOS requirements and freight handling (paperwork).
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers, colleagues and managers.
- Ability to demonstrate excellent critical thinking and decision making skills, and to seek and provide creative problem solving, and conflict resolution options.
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
- Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and company policies.
- Capability to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
- McCleod experience is a plus
- Excellent computer proficiency (MS Office – Word, Excel and Outlook)
- 1-2 years of transportation experience preferred
Additional Details:
This position is Monday-Friday 7:00am - 4:30pm, based in Birmingham, AL.
Job Type: Full-time
Pay Range: Salary for this position will be based on experience.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Job Type: Full-time
Pay: $48,000.00 - $60,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Driver Dispatch: 1 year (Preferred)
Ability to Relocate:
- Birmingham, AL: Relocate before starting work (Required)
Work Location: In person
Salary : $48,000 - $60,000
