What are the responsibilities and job description for the Receptionist / Administrative Assistant position at Budget Blinds of Mid & Outer Cape Cod?
Join our team! Budget Blinds of Mid & Outer Cape Cod is currently seeking a Receptionist / Administrative Assistant. Budget Blinds is the largest custom window covering company in North America. We offer a wide range of products, including blinds, shutters, shades, drapes and more. We are committed to delivering exceptional service and quality to our customers.
As an Receptionist / Administrative Assistant, you will be responsible for interfacing with customers and prospective customers, primarily through phone calls and emails. Additionally, you will interact with and support other team members in their job functions. Your work days will generally involve desk work with a phone and computer.
You will also ensure customer satisfaction, troubleshoot problems, and communicate with Budget Blinds staff and clients.
Reporting to the Office Manager, the Receptionist / Administrative Assistant position requirements are as follows:
Duties:
- Making and receiving phone calls
- Sending and replying to emails
- Follow up and qualify sales leads
- Schedule appointments for Design Consultants and Installers
- Provide a pleasant telephone experience
- Work with various software systems including customer relationship management (CRM) software, Budget Blinds internal operations software, as well as other business softwares
- Provide administrative support to Design Consultants, Installers, and office staff
- Other duties as they may be assigned
Qualifications:
- Must be enthusiastic, friendly, and energetic with a genuine desire to provide outstanding customer service
- Previous experience is preferred but not required
- Strong verbal and written communication skills
- Self-starter and able to work independently
- Detail-oriented with good organizational skills
- Strong computer and data-entry proficiency
- High school diploma or equivalent
- Must have reliable transportation to and from work
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Receptionist: 1 year (Preferred)
Work Location: Hybrid remote in South Dennis, MA 02660
Salary : $20 - $24