What are the responsibilities and job description for the Medical Receptionist for Front Desk position at Buffalo Medical Group?
Buffalo Medical Group is seeking full-time Medical Receptionist for downtown location at 85 High Street in the heart of the Buffalo Niagara Medical Campus.
This position greets patients, checks in appointments, gathers registration and insurance information and collects patient financial obligations.
Work schedule is Monday - Friday from 8:15am to 4:45pm.
Free off-street parking at building location.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Welcomes patients and visitors.
2. Checks in appointments while gathering and maintaining demographics, forms and insurance information.
3. Collects any copayments, deductibles, coinsurance and pre-payments at time of check in.
4. Discusses payment policies and options with patient prior to service or at the time of check in.
5. Works assigned Patient Workqueues for pre-registration efforts
6. Assists patients as a concierge during kiosk check ins
7. Directs patients to their appropriate waiting area
8. Reports system issues when realized, such as incorrect electronic benefit pulls, incorrect plan mapping, etc.
9. Utilizes e-verify for every check-in to ensure correct insurance entry
10. Tracks complaint patterns, system issues and general common problems
11. Demonstrates thorough knowledge of Epic Registration (Prelude)
12. Calls Central Business Office regarding complex billing issues, questions and attempts to resolve on site
13. Pre-registers hospital billing for provider offices
14. Daily drawer balancing
15. Post payments and adjustments as assigned
16. Assist in training new employees when assigned
17. Attends any customer service or other related trainings as required
18. Will participate in worksite safety training programs
Job Type: Full-time
Pay: $17.76 - $26.64 per hour
Expected hours: 40.00 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Free parking
- Gym membership
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 5x8
- Day shift
- Monday to Friday
Ability to Relocate:
- Buffalo, NY 14203: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $27
