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Front Desk Receptionist

SUBURBAN DENTAL
Buffalo, NY Full Time
POSTED ON 3/17/2025 CLOSED ON 4/3/2025

What are the responsibilities and job description for the Front Desk Receptionist position at SUBURBAN DENTAL?

Suburban Dental is seeking a dedicated and organized Front Desk Administrator to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service while managing various administrative tasks. This role requires strong time management skills and the ability to multitask effectively in a fast-paced environment.

Responsibilities

  • Greet and welcome patients in a friendly and professional manner.
  • Manage check-in and check-out procedures efficiently.
  • Handle patient inquiries, requests, and complaints with a focus on customer satisfaction.
  • Ability to use dental office program to schedule appointments, take payments, verify insurance benefits.
  • Previous Dental office experience required.
  • Dental billing experience is a plus
  • Credentialing experience is a plus
  • Uphold office management standards by maintaining a clean and organized front desk area.
  • Proven experience in customer service or a similar role is preferred.
  • Strong time management skills with the ability to prioritize tasks effectively.
  • Excellent communication skills, both verbal and written
  • Familiarity with office management practices and clerical tasks is advantageous.

Required hours:

Monday - Thursday 7:30am - 5:00pm

Friday hours are available but not required

Pay is determined by qualifications and experience.

Job Type: Full-time

Pay: $20.00 - $28.00 per hour

Expected hours: 35 – 40 per week

Benefits:

  • Employee discount
  • Health insurance
  • Paid sick time
  • Paid time off

Schedule:

  • Day shift
  • No nights
  • No weekends

Work Location: In person

Salary : $20 - $28

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