Food and Beverage Manager

Description

Position Purpose:

• To ensure a courteous, elegant, and efficient dining experience to guests. 

Knowledge, Skills and Abilities:

• Responsible for overseeing all activities and operations in all of our F&B venues.
• Works with and assists F&B Supervisors and F&B Shift Managers with operations of their venues.  
• Ensure that Team members are familiar with all menu items, specials, and prices. 
• Investigate and resolve guest complaints. 
• Establish controls to minimize waste and theft. 
• Ensure that all food safety ordinances and regulations are followed. 
• Ensure the highest standards of cleanliness, safety, and guest satisfaction. 
• Verify legal age (21) of patrons ordering alcohol. 
• Ensure compliance with ABLE Commission Rules and Alcohol Sale & Distribution Procedures. 
• Establish onboarding and training checklists for each position. Follows up with new Team Members to ensure they receive proper training. 
• Forecast staffing, hire, train, and schedule team members to ensure team member levels are adequate for business needs. 
• Evaluate, coach, and mentor Supervisors, Shift Managers and Team Members as often as necessary to ensure successful operations. 
• Enforces departmental policies and procedures. 
• Performance management responsibilities, including performance reviews, one on one’s, and 90 day reviews. 
• Manage departmental budget. Evaluate sales and recognize trends in order to recommend business strategies and promotions that lead to increased revenues and profitability.  
• Ensure compliance with Tip Reporting Procedures and Title 31 requirements. 
• Perform other duties as assigned.

Requirements

Education/Qualifications:

• Requires a minimum of 3 years of prior management experience and 3 years in a fine dining atmosphere. 
• Must be at least 18 years old.
• Requires Food Handler's Permit. 

Licensing:

• Must be able to obtain and maintain the required Gaming License.

Work Requirements:

Shift: Wed - Sat (4PM-12AM) and Sun (10AM - 6PM)

• Requires problem solving skills, ability to communicate effectively and supervise others, operate a desktop computer. Position involves prolonged sitting, standing or walking, stooping or bending, lifting, or carrying up to 30 pounds on a daily basis. Work is performed in a casino environment with varying levels of lighting, air quality, noise, and / or temperature.