What are the responsibilities and job description for the Food & Beverage Supervisor position at Buffalo Run Casino & Resort?
Description
Summary of Duties:
Perform quality work within deadlines with or without direct supervision. Interact professionally with other team members, customers, and suppliers. Work effectively as a team contributor on all assignments. Work independently while understanding the necessity for communicating and coordinating work efforts with other team members and organizations. Maintain strict privileged, proprietary, guest, and employer confidentiality during and beyond the term of my employment. Adhere to all work rules, policies & procedures, and safety standards.
Position Purpose:
- To ensure courteous, elegant, and efficient dining experience to guests.
Knowledge, Skills and Abilities:
- Responsible to help oversee all Coal Creek, Bistro, Backwoods, and Bar operations.
- Ensure that team members are familiar with all menu items, ingredients, specials, and prices.
- Investigate and resolve guest complaints. Establish controls to minimize waste and theft.
- Ensure that all food safety ordinances and regulations are followed. Ensure the highest standards of cleanliness, safety, and guest satisfaction.
- Verify legal age (21) of patrons ordering alcohol. Ensure compliance with ABLE Commission Rules and Alcohol Sale & Distribution Procedures.
- Assist with hiring, training, and scheduling of team members to ensure team member levels are adequate for business needs.
- Ensure compliance with Tip Reporting Procedures and Title 31 requirements.
- Perform other duties as assigned.
Requirements
Education/Qualifications:
- Requires a minimum of 2 years of prior restaurant management experience.
- Must be at least 18 years old.
- Required food handler’s permit.
Licensing:
- Must be able to obtain and maintain the required Gaming License.
Work Requirements:
Requires problem solving skills, ability to communicate effectively and supervise others, operate a desktop computer. Position involves prolonged sitting, standing or walking, stooping or bending, lifting, or carrying up to 30 pounds on a daily basis. Work is performed in a casino environment with varying levels of lighting, air quality, noise, and / or temperature.
Acknowledgement:
I have read and understand the above job description. This job description is intended to describe the general nature and level of work being performed and not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required. I assert that I am able to perform the essential duties, meet the physical requirements of this position, and satisfy the expectation for regular attendance.
