Complimentary Services Attendant

JOB PURPOSE:  Will prepare breakfast bar for hotel guests while greeting and servicing them in a friendly manner consistent with brand and/or hotel and sustainability standards.

ESSENTIAL FUNCTIONS:

• ·         Carry food, dishes, trays, or silverware from the pantry to serving counters.
• ·         Set up attractive food displays and maintain cleanliness to ensure food safety.
• ·         Wipe tables or seats with dampened cloths.
• ·         Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
• ·         Clean up spilled food, drink, or broken dishes, and remove the trash.
• ·         Maintain adequate supplies of items such as clean glassware, dishes, or trays.
• ·         Fill beverage and ice dispensers.
• ·         Stock cabinets or serving areas with condiments and refill condiment containers.
• ·         Locate and provide items requested by guests.
• ·         Clean and polish counters, shelves, walls, furniture, or equipment in pantry or breakfast area and mop or vacuum floors.
• ·         Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• ·         Follow sustainability guidelines and practices
• ·         Practice safe work habits and use required safety equipment.
• ·         Ensure overall guest satisfaction.
• ·         Other duties as assigned.

REQUIRED QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES):

• ·         Food sanitation certification a plus and required within 90 days of employment.
• ·         Previous food and beverage experience a plus preferred or equivalent training.
• ·         Ability to multi-task.
• ·         Work schedule varies and may include working on holidays and weekends. Shifts will start as early as 5:30 am.
• ·         Must have a flexible work schedule. Will often include weekends and holidays

REQUIRED EDUCATION OR COMBINATION OF EDUCATION AND EXPERIENCE:

•      High School Diploma or GED.
• ·         Must follow safety precautions and requirements
• ·         Must be at least 18 years of age

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT: 

• ·         Standing/Walking, 100%
• ·         Requires standing for extended periods, walking, pushing, lifting up to 25 lbs.
• ·         Ability to move throughout building, bend, stoop, and reach on a continuous.
• ·         Exposure to cigarette smoke, noise, and some cleaning chemicals
• ·         Ability to move throughout building, bend, stoop, and reach on a continuous.
• ·         Restaurant dining room setting.  Shift work required.  Required to work weekends, holidays, and overtime.

DISCLAIMER STATEMENT:  This job description lists the primary duties and responsibilities required of the employee.  An employee to perform tasks other than those listed to meet business needs.