What are the responsibilities and job description for the Complimentary Services Attendant position at Pueblo of Pojoaque?
JOB PURPOSE: Will prepare breakfast bar for hotel guests while greeting and servicing them in a friendly manner consistent with brand and/or hotel and sustainability standards.
ESSENTIAL FUNCTIONS:
- Carry food, dishes, trays, or silverware from the pantry to serving counters.
- Set up attractive food displays and maintain cleanliness to ensure food safety.
- Wipe tables or seats with dampened cloths.
- Scrape and stack dirty dishes and carry dishes and other tableware to kitchens for cleaning.
- Clean up spilled food, drink, or broken dishes, and remove the trash.
- Maintain adequate supplies of items such as clean glassware, dishes, or trays.
- Fill beverage and ice dispensers.
- Stock cabinets or serving areas with condiments and refill condiment containers.
- Locate and provide items requested by guests.
- Clean and polish counters, shelves, walls, furniture, or equipment in pantry or breakfast area and mop or vacuum floors.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Follow sustainability guidelines and practices
- Practice safe work habits and use required safety equipment.
- Ensure overall guest satisfaction.
- Other duties as assigned.
REQUIRED QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES):
- Food sanitation certification a plus and required within 90 days of employment.
- Previous food and beverage experience a plus preferred or equivalent training.
- Ability to multi-task.
- Work schedule varies and may include working on holidays and weekends. Shifts will start as early as 5:30 am.
- Must have a flexible work schedule. Will often include weekends and holidays
REQUIRED EDUCATION OR COMBINATION OF EDUCATION AND EXPERIENCE:
- High School Diploma or GED.
- Must follow safety precautions and requirements
- Must be at least 18 years of age
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:
- Standing/Walking, 100%
- Requires standing for extended periods, walking, pushing, lifting up to 25 lbs.
- Ability to move throughout building, bend, stoop, and reach on a continuous.
- Exposure to cigarette smoke, noise, and some cleaning chemicals
- Ability to move throughout building, bend, stoop, and reach on a continuous.
- Restaurant dining room setting. Shift work required. Required to work weekends, holidays, and overtime.
