What are the responsibilities and job description for the Customer Service Representative position at Buffalo Wild Wings?
Welcome to Buffalo Wild Wings, where every day is a chance to create unforgettable moments for our guests. As a Server, you will play a vital role in delivering exceptional customer service and ensuring that every guest feels valued and satisfied.
Job Summary
We are seeking highly motivated individuals who possess excellent communication and interpersonal skills to join our team as Servers. In this role, you will be responsible for taking orders, serving food and beverages, handling cash and credit transactions, and maintaining a clean and welcoming environment for our guests.
If you are passionate about providing outstanding service and creating memorable experiences, we encourage you to apply for this exciting opportunity.
- Provide exceptional customer service to ensure guest satisfaction and loyalty
- Take orders accurately and efficiently, using knowledge of menu items and promotions
- Serve food and beverages in a timely and friendly manner
- Manage cash and credit transactions, balancing cash drawer at the end of each shift
- Maintain a clean and organized workspace, adhering to health and safety standards
Requirements
To succeed in this role, you will need:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment, multitasking and prioritizing tasks effectively
- Knowledge of menu items and promotions, with ability to answer guest questions
- Basic math skills and accuracy with cash handling
- Availability to work a variety of shifts, including evenings and weekends
