Patient Intake Coordinator

We are a busy special needs dental surgery scheduling office that needs a part-time to full time intake coordinator to help with a high volume of patients. Our office is fast-paced and involves heavy phone work coordinating patient care with families, care providers and social services. Excellent communication skills and professionalism required. The position includes reviewing patient paperwork and assisting with insurance and scheduling tasks. The intake coordinator must maintain relationships with facilities and external clients by demonstrating courtesy and helpfulness at all times toward families, caregivers, and patients.

The right candidate is responsible, cheerful, and has a passion for helping the special needs community.

We look forward to meeting you!

Responsibilities:

· Answering phone calls from patients, care providers, insurances, and hospitals

· Providing information regarding hospital dentistry to new patients

· Assisting with processing patient information for surgery

· Assisting with new referrals to our practice

· Entering patient data into practice management software

· Verifying medical and dental insurance information

· Maintaining excellent communication between facilities and patient care givers

· Coordinating care with patients, caregivers, regional centers, and state agencies

· Sending paperwork to patients for surgery

· Assisting patients with questions regarding our office

· Working with colleagues to ensure the highest quality patient care

Qualifications:

· A.A or higher with 3 years of experience in a medical or dental field OR

High School/GED with 5 years of experience in a medical or dental field

· Familiarity with insurances, Medi-Cal preferred

· Dental practice management software preferred

· Proficient in Microsoft Office suite: Word, Outlook, Excel, PowerPoint

· excellent verbal and written communication skills

· Strong interpersonal skills

· Team Player

· Problem solving skills

· Detail-oriented

· Ability to maintain confidentiality in a variety of situations

· Ability to multitask

Job Types: Full-time, Part-time

Pay: $25.00 - $27.00 per hour

Expected hours: 25 – 35 per week

Benefits:

• 401(k)
• Flexible schedule
• Health insurance
• Paid time off

Medical Specialty:

• Surgery

Schedule:

• Monday to Friday
• No weekends

Work Location: In person

Salary : $25 - $27