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Intervention Coordinator

Build, Inc.
Chicago, IL Full Time
POSTED ON 2/12/2025
AVAILABLE BEFORE 5/11/2025

Intervention Coordinator (IC) (40 hours, Full-time) Non-exempt

BUILD, Inc. (Broader Urban Involvement and Leadership Development) is presently seeking a committed, self-motivated, and innovative individual to join our team. BUILD is a nationally respected gang intervention, violence prevention, and youth development organization based on Chicago's West Side. Since 1969, BUILD has worked to save lives and mentor young people who live in the city's most challenged neighborhoods. When you work at BUILD you make an important difference to the thousands of youth and families we serve

Our Core Values : Empathy, Passion, Persistence and Innovation.

The Intervention Coordinator (IC) will supervise the intake process and act as the first point of contact for youth, their families, and external partners seeking BUILD services. In addition will provide support to the Manager of Intervention Services and the Intervention Team to ensure they are servicing youth through the process of assessing, planning, implementing, coordinating, monitoring and evaluating options and services required to meet the client's service plan needs and goals around mental, physical and general well-being. Through advocacy, communication and resource navigation, the Intervention Team will promote equality and cost-effective interventions and outcomes helping find services needed and monitor progress through the completion of service plans. The (IC) reports directly to the Manager of Intervention Service (MIS) .

Responsibilities are but not limited to :

  • Provide and / or coordinate intake services and process with relevant screening to identify service needs
  • Recommend care options and coordinate a warm transfer with Intervention Navigator
  • Track intake information in agency referral tool and collect data to include in regular reporting schedule
  • Maintain HIPAA protocols and client confidentiality throughout the intake process
  • Meets with Intervention Navigators weekly to review caseloads and documentation.
  • Reports to Manager of Intervention Services regularly in preparation for quarterly case review
  • Contributes to participant related data systems for record keeping and grant reporting purposes
  • Compiles reports and ensure compliance of team members
  • Ensure the timely flow of case management activities to meet program service plan goals
  • Utilizes BUILD Universal Referral form to document and connect families to other BUILD services as needed
  • Operates professionally in the field on a flexible schedule, which may include late evenings and weekends
  • Ensure Navigators document all forms required, including case notes, youth service plans, referral forms, information releases related to health or disabling conditions, health information, and any other information necessary in program participants file utilizing all procedures related to maintaining confidentiality at all times
  • Reviews and provides feedback to Manager of Intervention Services regarding data collection
  • In partnership with Crisis Response Specialist, Community Wellness Navigator and Mental Health Therapist, helps to identify positive adult / youth influences to create a stronger support network for the program participant
  • Regularly monitors client activity related to achieving personal and programmatic goals, and provides revisions to service plans as needed
  • Ensure navigators have a regular schedule of home visits, contacts, and follow-ups to build relationships with youth and ensure completion of service plans
  • Represents BUILD to broaden community awareness and support, interpreting the agency's programs and services at program-related community, coalition and committee meetings as needed
  • Attends departmental and agency-wide staff meetings, as scheduled and agency-wide events, as required
  • Maintains knowledge current in the field in way of participation of coursework, seminars and / or workshops
  • Contribute to data reporting request collaboration with program manager and coordinator
  • Perform other duties as assigned

Requirements

  • Minimum two years of experience working with inner-city youth in a human service setting, trauma-informed care, social service setting, or related field
  • Bilingual- English / Spanish preferred
  • Must demonstrate excellent interpersonal, verbal and written communications skills
  • An automobile is required along with current insurance and a valid driver's license
  • Maintain respectful and appropriate relationships with program participants, all levels of agency staff and the various publics of the agency, demonstrating sensitivity to all ethnic, racial, and economic backgrounds
  • Must be willing to travel as needed
  • Must be passionate about youth development work
  • Benefits :

  • 401(k) plan 2% match
  • Medical, Dental and Vision
  • Life Insurance
  • Paid Vacation
  • Wellness Days
  • Flexible Spending Account
  • BUILD, Inc., does not discriminate on the basis of race, color, religion, sex, citizenship, ethnic or national origin, age, disability, medical status, military status, veteran status, marital status, sexual orientation, gender identity or expression, genetic information, ancestry, or any legally protected status. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training.

    All offers of employment are contingent upon a background check that includes a review of conviction history. A conviction does not automatically prohibit employment. Rather, BUILD Inc., considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

    American with Disabilities Act (ADA) Statement : External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case-by-case basis.

    This organization reserves the right to revise or change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.

    Salary Description

    49,470 - $51,000 / yearly

    Salary : $49,470 - $51,000

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