Inside Sales Representative - Lumber

Product Sales Specialist – Inside Sales - Lumber

Phoenix, AZ

Purpose:

Under direct supervision, represents the company providing sales and customer service to targeted and new customers; facilitates generating sales by gathering data related to customer needs and specifications and acting as company liaison. Spends majority of daily activity from employer's place of business making sales calls and obtaining orders or contracts for services and products.

Essential Duties and Responsibilities:

1. Develops knowledge of effective sales techniques, familiarity with industry and understanding of products and services, as well as knowledge of policies and procedures. Attends company sponsored training programs.

2. Accompany more experienced Outside Sales Reps or Sales Managers on customer calls to become familiar with effective sales and customer service techniques.

3. As experience knowledge levels increase, begins to represent the company during the sales process by collecting data on customer needs and specifications to develop sales proposals. In the learning phases, work is subject to review and approval by more senior level Outside Sales Rep or by Sales Manager.

4. Develops understanding of customers’ needs and matches those needs with company products and services. Presents to customers, information on various products and services offered by the company.

5. Identifies potential customers and develops understanding how products and services will meet their needs. Pursues leads and gathers market intelligence on opportunities and competitors.

6. Develops sales presentations for current and prospective customers, subject to review and approval by Sales Manager or more senior Outside Sales Rep. Conducts sales presentations to provide customers clarification how the company can meet their specific requirements.

7. Develop understanding of the channel, customer base and share information amongst peer group and leadership.

8. Prepares product quotes for customers.

9. Prepares required recurring and special reports, forms, or other documentation.

10. Understands and observes all safety procedures and practices to prevent injury to self or coworkers. Attends monthly safety meetings as required. May recommend changes to improve safety procedures.

11. Carries out other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Minimum Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Competencies:

· Effective presentation skills.

· Effective interpersonal and influencing skills.

· Professionalism, diplomacy, and tact to portray a positive manner.

· Ability to quickly develop expertise in company products, services, policies, procedures, and practices.

· Ability to probe / inquire to gain key information to resolve customer needs and seek new opportunities

· Knowledge of building products is preferred

· Can do / self-starter personality to achieve business objectives and goals

· Attention to detail.

· Ability to maintain confidentiality and protect sensitive information and customer-specific information.

· Proficiency in Office Suite.

· Valid Driver license.

Work Environment/Physical Activity:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· Subject to both typical office environment and outside locations with temperature and weather variations.

· Must be able to lift and carry up to 25 pounds on occasion.

· Work is performed on both company and customer sites and may involve driving to customers locations.