Business Systems Developer

At Builders Mutual, we believe in the power of a team to get the job done right.     

Our team does their best work each day, creating a one-stop resource for all commercial insurance solutions and construction safety resources, leading to powerful results. Our cultural elements of teamwork, inclusion, expertise, and community aren't just words on a page—it's integral to who we are, how we work, and what sets us apart. We live out our values every day, striving to serve better and achieve more.  

The OPPORTUNITY:

Leverage your experience and join our team as a Business Systems Developer (BSD). This position will collaboratively develop and implement insurance product updates and support production issues and other initiatives from analysis to implementation. The BSD gathers and documents user stories and technical requirements from product requests, initiatives, or system issues, then designs business processes or system solutions. They also define, review, and implement software solutions to address identified needs or deficiencies.

The BSD collaborates with the delivery team and operational staff to approve initiatives, ensure solutions meet business requests and change management procedures, and personally validate them through test design and hands-on testing. Because the success of our company is rooted in teamwork, the way we care about the people we work with and serve, this hybrid role will work in our Raleigh office a minimum of two days with the flexibility to work from home the remaining three days.  

Your WORK as the Business Systems Developer will make a difference as you:   

• Analyze insurance product requests and system incidents to determine feasibility, impact, and next steps.
• Develop functional specifications and document user stories and technical requirements.
• Conduct client interviews to capture business processes and design system solutions.
• Collaborate with Business Systems Architects to assess the feasibility of product changes.
• Develop code, tables and configure software that match designed approaches developed earlier in the software lifecycle.
• Perform unit testing and ensure software adheres to BMIC change management procedures.
• Design, document, and execute test cases, including automated and manual testing.
• Identify, document, and manage remediation of system incidents discovered during testing.
• Support delivery team activities, including planning, status reporting, and expectation management.
• Assist with troubleshooting, customer support, and validation of production fixes.

SKILLS to get the JOB done RIGHT:  

• BA/BS degree in Computer Science required with at least 3-5 years’ experience with business support operations in a property and casualty insurance setting, or an equivalent combination of education and experience.
• Able to translate user stories and system specifications into technical specifications and test plans
• Able to facilitate teams and lead decision-making processes in a collaborative environment
• Working knowledge of Agile processes
• Basic understanding of Azure DevOps (ADO) or similar tools
• Ability to communicate well and make effective presentations
• Experience writing functional specifications
• Strong analytical and problem-solving skills
• Understanding of Agile development

WHY YOU’LL LOVE TO WORK HERE        

Builders Mutual cares about you, and we offer comprehensive employee benefits built to support your success and wellbeing, including:     

• Market-driven compensation and bonus plan     

• 3 weeks of paid time off (and your birthday too!)     

• 37.5-hour work week; end your Friday at 2:30PM      

• Builders University for employees, dedicated to supporting development and enhancing expertise     

• Earn swag and extra time off through peer recognition Builders Bucks program     

LIFE AT BUILDERS MUTUAL     

• Collaboration | You are part of a team working together to reach a common goal.     

• Empowerment | You will feel trusted, valued and be given the resources to be successful.     

• Flexibility | You will be part of a dynamic work environment designed to allow you to do your best work while also creating the best possible customer experience.     

• Impact | You will positively influence our business, customers, and industry.     

• Sense of pride | You will tell others how much you enjoy working at Builders Mutual.