What are the responsibilities and job description for the Host position at Bullfinch Brewpub?
Job Overview
We are seeking a friendly and organized Host/Host to join our dynamic team in providing exceptional guest experiences. As the first point of contact for our guests, you will play a crucial role in creating a warm and welcoming atmosphere. Your primary responsibilities will include greeting guests, managing reservations, and ensuring efficient seating arrangements while maintaining high standards of customer service.
Duties
- Greet guests upon arrival with a warm and friendly demeanor.
- Manage the reservation system and efficiently seat guests according to their preferences and restaurant flow.
- Communicate wait times accurately to guests and provide updates as necessary.
- Assist with menu explanations and answer any questions regarding food and beverage offerings.
- Maintain cleanliness and organization of the host/host area.
- Collaborate with servers and kitchen staff to ensure smooth service operations.
- Handle phone inquiries with professionalism, providing information about the restaurant, menu, and reservation options.
- Uphold high standards of hospitality, ensuring every guest feels valued and appreciated.
Experience
- Previous experience in hospitality or food service is preferred but not required.
- Familiarity with Aloha POS or similar point-of-sale systems is a plus.
- Strong communication skills with an emphasis on customer service excellence.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A positive attitude, willingness to help others, and a passion for providing outstanding guest experiences are essential for success in this role.
Join us as we create memorable dining experiences for our guests!
Job Types: Full-time, Part-time
Pay: From $17.00 per hour
Expected hours: 15 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- 8 hour shift
Ability to Commute:
- Syracuse, NY 13204 (Preferred)
Ability to Relocate:
- Syracuse, NY 13204: Relocate before starting work (Preferred)
Work Location: In person
Salary : $17