What are the responsibilities and job description for the Customer Service & Scheduling Coordinator position at Bulmann Dock and Lift?
Join Our Team as a Customer Service & Scheduling Coordinator!
Are you a people person with a knack for organization? Do you love making sure everything runs smoothly and stays on track? We want you to join our team as a Customer Service & Scheduling Coordinator !
Whether you're a seasoned pro or just starting your career, if you've got a positive attitude, strong organizational skills, and an eagerness to learn, we want to hear from you!
What You'll Do :
Be the go-to contact for customers, providing clear, friendly communication.
Schedule and coordinate service appointments, ensuring everything runs like clockwork.
Keep track of job schedules and make real-time adjustments to meet customer needs and team availability.
Keep accurate records of customer interactions and job progress-no detail is too small!
Work closely with internal teams to keep everyone updated on job details.
Use tools like Microsoft Teams and Microsoft 365 to stay organized and connected (don't worry, we'll train you!).
Stay ahead of scheduling conflicts, delays, and customer concerns-problem-solving is your superpower!
What We're Looking For :
A positive, can-do attitude (because we believe in the power of teamwork!).
Strong organizational skills and the ability to juggle multiple tasks.
Excellent communication skills, both written and verbal.
A problem-solver who thrives on keeping things moving smoothly.
Basic computer skills-experience with Microsoft Excel, Teams, and Outlook is a bonus (but we're happy to train you!).
Experience is great, but we're more interested in finding someone who's ready to jump in and grow with us!
Why You'll Love It Here :
Opportunities to grow and develop new skills.
Join a supportive and fun team who values collaboration.
We'll provide training to help you succeed!
Your work will make a real difference for our customers and team.
Ready to bring your skills and enthusiasm to our team? Apply today, and let's get started on this exciting journey together!
