What are the responsibilities and job description for the Drain Technician position at Bumble Bee Plumbing?
Job Description
Job Description
Description : Who We Are
At Bumble Bee Plumbing, we’ve been serving our community for over 10 years, providing high-quality plumbing solutions and earning an A BBB rating along the way. We’re not just a plumbing company—we’re a team that values integrity, customer care, and doing the job right the first time. Now, we’re looking for a skilled Drain Technician to join our growing team.
What You’ll Do
As a Drain Technician at Bumble Bee Plumbing, you’ll be the go-to expert for solving drainage issues for residential and light commercial customers. Your daily responsibilities will include :
Diagnose and Resolve Drain Issues : Use your expertise to identify problems and provide effective solutions, including cleaning, clearing, and repairing drains.
Operate Equipment : Use advanced tools such as drain snakes, hydro-jetters, and sewer cameras to tackle even the toughest clogs.
Customer Service Excellence : Clearly communicate findings, provide options for repair or replacement, and explain the benefits of your recommended solutions.
Sell Services : Confidently present solutions to customers, offering upsells and additional services as needed.
Preventative Maintenance : Educate customers about maintaining their drain systems to prevent future issues.
Maintain Equipment : Ensure all tools, vehicles, and equipment are clean, functional, and properly stored.
What We’re Looking For
We want a motivated team player with a positive attitude and a strong work ethic. Our ideal Drain Technician has :
Experience :
Minimum of 2 years of drain cleaning or plumbing experience.
Experience with sewer camera inspections and hydro-jetting is a big plus.
Skills :
Strong mechanical aptitude and the ability to troubleshoot complex drainage issues.
Sales skills to confidently present service options and close sales.
Excellent communication and customer service abilities.
Physical Demands :
Ability to lift 50 pounds, work in confined spaces, and perform tasks outdoors in varying weather conditions.
Other Requirements :
Clean driving record and a valid driver’s license.
Clear background check and drug screen.
Service Titan experience is a plus but not required.
Why Join Bumble Bee Plumbing?
We believe in taking care of our team because we know they’re the key to our success.
Requirements :
