Clerk VI-Student Central - Bunker Hill Community College

Job Description

BHCC is looking for staff committed to student success to work in our new BHCC Student Central department that will integrate services related to financial aid, student payment, registration and academic records. Student Central is both a centralized physical locations and a virtual hub where students can access information, resources and services.

The incumbent represents Student Central and is responsible for providing quality services to students, alumni, faculty and staff.

Responsibilities include

• Work in the Student Central assisting students with all enrollment related processes.
• Maintain and update student records.
• Process documents, registrations, invoices, payments, tax returns and financial aid related documents.
• Accept and prepare correspondence, forms, files and reports for processing, electronic storage or forwarding.
• Operate standard office machines and equipment; issue ID cards.
• Explain financial aid eligibility, awards and regulations.
• Answer student, alumni, staff, and faculty questions and provide information in-person, over the phone and via email.
• Assist with the compilation of statistical information to be included in departmental reporting.
• Supervise student workers as needed.
• Assist students with completion of paper and electronic forms and navigation of virtual systems.
• Comply with FERPA and privacy regulations.
  
  

Requirements

• At least four years of full-time or equivalent part-time experience in office work or any equivalent combination of the required experience.
• Ability to follow written and oral instructions.
• Ability to use proper grammar, punctuation and spelling.
• Ability to work accurately with names, numbers, codes and/or symbols and maintain accurate records.
• Ability to type and use a computer and other standard office equipment.
• Able to communicate effectively in oral expression and deal tactfully with others.
  
  

Preferred Requirements

• Bachelor's Degree.
  
  

Additional Information

Salary: $2,138.04/bi-weekly/ $55,589.04/annual Grade: 16. Full Time Benefited position

Shift: Monday-Thursday 10:00a.m.- 6:00p.m. & Friday 8:00a.m.- 4:00p.m.

Closing Date: April 15, 2025

Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.

Please note that as a condition of employment, the final candidate will undergo Criminal Offender Record Information (CORI) and Sex Offender Registry Information (SORI) background screenings in accordance with state regulations. The results of these screenings may impact the hiring decision.

Application Instructions

To be considered for this position please upload the following documents to your account

• Resume
• Cover Letter
  
  

Please be sure to address the Required Qualifications in your documents.

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