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Associate Director, Library

Bunker Hill Community College
Charlestown, MA Full Time
POSTED ON 3/31/2025
AVAILABLE BEFORE 4/30/2025
Category: Administrators - Reporting to the Dean of the Library and Learning Commons, the Associate Director of the Library and Learning Commons serves as a member of the LLC leadership team and ensures the effective delivery of all access services. The Associate Director provides leadership for all aspects of access services, including supervision of the front-desk team.

The Associate Director's responsibilities include developing policies and procedures related to circulation, equipment use, and space use; recruiting, hiring, training, and supervising both full-time and part-time library assistants, overseeing that coverage needs for the front desk at all hours when the library is open; providing professional development opportunities for the library assistants; and overseeing the budgetary needs of the front desk.

Duties and Responsibilities include:
  • Providing leadership for the library's front desk, including patron assistance and circulation duties.
  • Hiring, training, and providing direct supervision to all full-time and part-time library assistants.
  • Hiring, training, and providing direct supervision to all student workers.
  • Managing the front desk schedule so there is two-person coverage at all hours when the library is open.
  • Overseeing outreach, including social media, for LLC services, events, and resources.
  • Overseeing programming and outreach to highlight the library's collections, including displays.
  • Overseeing circulation, including patron records, reserves, and network interlibrary loan.
  • Overseeing the study spaces in the library, including study rooms, and managing any issues with study room bookings.
  • Identifying and developing professional development opportunities for library assistants.
  • Representing Bunker Hill Community College in the NOBLE library consortium's access services meetings.
  • Creating policies and procedures for circulation, equipment use, and space use that align with best practices in the field and contribute to an inclusive and welcoming patron experience.
  • Conducting regular needs assessments to establish and grow a Library of Things to best meet patron needs.
  • Providing supervision to the Library and Learning Commons staff when the Dean of the Library, Learning Commons, and TASC is unavailable.

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