What are the responsibilities and job description for the Credit and Collections Agent position at Bureau of Account Management?
Company Overview
Bureau of Account Management (BAM) is a leading provider of accounts receivable management services, located in Camp Hill, Pennsylvania. Since 1997, we have been dedicated to serving regional and national clients with customized programs that leverage state-of-the-art technology and personalized service.
Summary
As a Collection Representative at Bureau of Account Management, you will play a vital role in managing accounts receivable for our diverse clientele. This position is essential in ensuring timely collections while maintaining positive relationships with customers and contributing to the overall success of our operations.
Responsibilities
- Conduct outbound calls to collect payments on outstanding accounts.
- Utilize effective communication techniques to negotiate payment plans with consumers.
- Analyze account information to identify trends and resolve discrepancies.
- Maintain accurate records of all interactions and transactions within the accounting software.
- Provide exceptional customer service while handling inquiries and disputes regarding accounts.
- Collaborate with team members to develop strategies for improving collection rates.
- Stay updated on industry regulations and best practices related to collections.
Qualifications
- Proven experience in medical collections or accounts receivable management.
- Strong understanding of debits, credits, and account reconciliation processes.
- Excellent phone etiquette and communication skills for effective client interaction.
- Ability to analyze accounts and identify solutions for outstanding payments.
- Familiarity with accounting software is preferred but not required.
- Basic math skills to perform calculations related to accounts receivable.
If you are ready to make an impact in the accounts receivable industry and possess the skills necessary for success, we invite you to apply today at Bureau of Account Management!
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Ability to Commute:
- Camp Hill, PA 17011 (Required)
Ability to Relocate:
- Camp Hill, PA 17011: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $18