What are the responsibilities and job description for the Business Development Specialist - Knoxville, TN position at Bureau Veritas Group?
Position Summary
The purpose of this position is to identify potential new customers for the local lab operations and successfully convert these prospects into new business across all Business Lines and manage these customers through a startup period after launch.
Objective
Become successful in developing leads by proactively seeking new business opportunities by contacting and developing relationships with potential customers with cold calls and meeting sales quotas. You will use your communication skills to cultivate strong relationships with customers, from first contact until you close the deal. You will also ensure proper after-sales service. Ultimately, you will boost sales and contribute to our long-term business growth and maintain our company-client relationships at a high standard.
Major Roles & Responsibilities
- Generate new sales with clients and prospects.
- Source new sales opportunities through inbound lead follow up and outbound cold calls and emails
- Prospect for client meetings to introduce services. – Region : US, Europe and Canada
- Generate leads and have an active prospect "pipeline" with a minimum total wallet of $500k
- Identify cross-selling opportunities to generate new and additional revenue.
- Route qualified, insourcing or special project opportunities to the correct KAM for further development and closure
- Close sales and achieve quarterly goals
- Understand and demonstrate products and services to prospective clients
- Define and develop with client an understanding of client's needs, objectives, and expectations related to compliance, safety and quality and match these to CPSD's services and capabilities.
- Develop strong client relationships including day-to-day contact up through multiple levels. In addition, develop and document the customer's organization chart, and maintain a current contact list (name, positions, phone numbers, and email).
- Provide knowledge to clients in areas of global compliance, industry standards, and client specifications through opinions, interpretations and recommendations and identify and engage the appropriate people within Bureau Veritas where necessary.
- Serve as liaison between the client and other global CPSD departments (Sales / Marketing, Information Resources Center, Operational Staff, Information Technology and Accounting).
- Manage and direct the client start-up and provide guidance and collaboration with the Customer Service and technical engineer teams.
- Liaison, as necessary, with regulatory / industry / professional bodies to provide technical knowledge in areas of global compliance, industry standards, and client specifications.
- Prepare for and participate in client meetings and presentations, training seminars and / or tradeshows.
- Assist marketing and Business line Managers with core activities such as trend analysis, new promotional materials and presentations.
- Successfully address day-to-day client requests, problems, issues, and complaints.
- Participate in continuous training / education to keep abreast of current services provided by BVCPS.
Knowledge, Skills, Abilities
Experience and Educational Background Required for the Job
Specialist I :
Specialist II : 4 year college degree in business administration or related discipline, MBA preferred
Salary : $500,000
