Business Development Specialist - Remote, USA

Position Summary

The purpose of this position is to identify potential new customers for the local lab operations and successfully convert these prospects into new business across all BVCPS Business Lines and manage these customers through a startup period after launch.

Objective

Meet or exceed the annual stated new sales goals both on an individual basis and for the division. Develop and service new programs along with Program Service Delivery support through the start-up period by managing all aspects of the testing, inspection, and/or consulting services provided to assigned clients as well as develop the client relationships at multiple levels.

Major Roles & Responsibilities:

• Provide knowledge to clients in areas of global compliance, industry standards, and client specifications through opinions, interpretations and recommendations and identify and engage the appropriate people within Bureau Veritas where necessary.
• Responsible for driving the sales process from beginning (research and identification) to end (planning, launch and execution of program).
• Have an active prospect "pipeline" based on designated Individual Sales Plan including base business clients and new prospectus.
• Manage and direct the client start-up and provide guidance and collaboration with the CSS (Customer Service Specialist).
• Define and develop with client an understanding of client's needs, objectives, and expectations related to compliance, safety and quality and match these to CPSD's services and capabilities.
• Sell services within pricing scope as defined by operations.
• Accountable for increase and decrease in client sales (new and recently launched).
• Develop strong client relationships including day-to-day contact up through multiple levels. In addition, develop and document the customer's organization chart, and maintain a current contact list (name, positions, phone numbers, and email).
• Serve as liaison between the client and other global CPSD departments (Sales/Marketing, Information Resources Center, Operational Staff, Information Technology and Accounting).
• Liaison, as necessary, with regulatory/industry/professional bodies to provide technical knowledge in areas of global compliance, industry standards, and client specifications.
• Arrange for all necessary client service support to include quarterly business reviews, quarterly/annual sales summaries, and other client-specific reports.
• Prepare for and participate in client meetings and presentations, training seminars and/or tradeshows.
• Forecast and monitor client sales, implement process improvements, and identify new business opportunities.
• Successfully address day-to-day client requests, problems, issues, and complaints.
• Participate in continuous training/education to keep abreast of current services provided by BVCPS.
  
  

Additional Responsibilities for Specialist II:

• Career path is available and would encompass experience in the position as well as any or all of the following increasing levels of responsibility: increased independence, increased level of contribution to CPS division goals, growth in accounts serviced, increased personnel managed.
  
  

Internal and External Relationships

• Maintain membership in and participation with regulatory/industry/professional bodies to provide technical expertise in areas of global compliance, industry standards, and client specifications as well as enhance BV’s visibility within these groups and constituencies and to relay information obtained from attendance back to the VP of BD/Marketing and Sr. Manager, Marketing Communications and/or IRC as applicable.
• Participate in continued training and education.
  
  

Knowledge, Skills, Abilities

• Must have an understanding and general competency in areas of technical of regulations, standards, and compliance and requirements relating to the consumer products market (retailers and brands).
• Must have, or be able to quickly develop, executive level relationships at major retailers and brands within the consumer products industries.
• Must have an understanding of product development and sourcing – how the process works and where BVCPS services fit in.
• Ability to interpret technical information and translate into common terminology.
• Excellent verbal and written communication and presentation skills.
• Strong analytical, problem solving, attention to detail and process improvement skills.
• Strong work ethic and excellent client service skills to ensure effective, responsive client interaction (internal and external).
• Ability to work well under pressure to handle crisis situations and balance several tasks simultaneously.
• Ability to prioritize, delegate tasks to appropriate staff and perform required follow up.
• Ability to negotiate and sell relevant services in a way that benefits the Company & the customer.
• Must be confident, highly efficient, and self-motivated. Must be a “make it happen’ person who drives the process.
• Must be personable and work well independently, as well as in a team environment.
• Travel required for Trade Shows, internal meetings and client meetings. Travel requirement could be as great as 25 %.
• Proficiency in Microsoft applications – including Excel and PowerPoint
• Proficiency in CRM tools such as Salesforce, Saleshandy and Zoom Info
  
  

Experience And Educational Background Required For The Job

4 year college degree in business administration or related discipline,

Specialist I:

• 2 years related experience in a business environment preferably in direct selling, sales management or sourcing management within the consumer products industry (retailer, brand or importer).
• 2 years of experience in consumer products businesses.
  
  

Specialist II:

• 5 years related experience in a business environment preferably in direct selling, sales management
• 5 years of experience in consumer products businesses.
  
  

Compensation Range: $65,000 - $75,000 base pay with variable pay uncapped commission, based on experience (e.g., the job posting is not necessarily reflective of actual compensation that may be earned, and actual compensation is subject to variation due to such factors as locations, education, experience, and skillset)