Permit Technician - CAP Government (Homestead) - EVG

We're looking for the immediate hire of a bilingual (Spanish & English) Building Permit Technician who is highly motivated, detail-oriented, and a team player. The Technician's primary duties will include assisting homeowners, contractors, or others applying for a permit with the routine and technical information related to the issuance of building permits. Duties may include reviewing routine building code requirements and ordinances and assisting the public in completing applications and other required forms. The position is office-based and may require sitting or standing for long periods of time.

The person in this role will also be responsible for specialized processing services for building permits. This position is heavily customer service-based, therefore it requires a strong and excellent customer service approach with internal and external customers. The candidate will provide information and guidance regarding procedures for all types of building permits, which includes reviewing all the information and/or documentation that is required on the permit applications.

Essential Duties & Responsibilities

• Provides information and guidance to the general public regarding application procedures for all types of building permits.
• Reviews permit applications for provisions of all required information and/or documentation.
• Distributes applications for necessary reviews.
• Monitors progress of permit review.
• Verifies completion of all required reviews, and notifies applicant of approved permit.
• Serves as liaison between reviewing agencies and applicant.
• Performs specialized processing functions for permits.
• May be assigned as special liaison with high volume customers.
• Tracks permit through inspection process to advise customer of status, problems, and final approval.
• Maintains building permit packets with detailed files of official records pertaining to the process.
• Addresses public records requests.
• Answers phones and assists customers at the counter.
• Handles customer questions and issues regarding permit requirements; refers technical questions to appropriate staff, and advises customer of action taken as necessary.
• May include image documents using small and large-format scanners.
• Maintains confidentiality of records.
• May be assigned to other office locations based upon operational needs.
• Attends work on a regular and consistent basis.
• Performs other related duties and tasks as necessary or as assigned. NOTE: Management retains the discretion to add to or change the duties of the position at any time.
  
  

Requirements

We will consider any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities needed for this job.

• Minimum education required: High school graduate or GED. Additional training, certification, or education in a technical field is preferred.
• Bilingual in Spanish & English.
• Valid Florida Driver's license.
• 3 years of general clerical experience to include a minimum of 2 years of strong customer service.
• The preferred candidate will have a minimum of 2 years of experience in construction, building, or permitting.
• Experience working with permitting type software is a plus.
  
  

Knowledge, Skills, And Abilities

• Preferred candidates should have knowledge of the following:
• Basic land development and construction permit requirements.
• General permit processing and procedures.
• County offices and functions.
• Land development and construction terminology.
• Successful candidates will be able to:
• Deal with the public in a professional, courteous manner.
• Accurately answer questions and resolve problem situations or refer to appropriate office.
• Follow check lists and recognize different types of required exhibits and plans.
• Effectively use desktop computer applications and various forms of office equipment.
• Work under stressful conditions.
• Interact effectively with others,
• Commute to other office locations based upon operational needs.
  

Working Conditions / Physical Requirements

• The work environment of this job is primarily inside work.
• Able to perform shop math including fractions, percentages, ratios, multiplication, subtraction, division.
• Able to read and comprehend instructions, reports, permits, applications.
• Able to speak clearly and concisely.
• Able to write detailed information and data in clear and proper English.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Primarily sedentary work requiring sitting, bending, stooping, kneeling, and standing.
• Able to move about an office.
• Able to lift and carry up to 10 pounds.
• Able to look at a computer screen for long periods and operate computer keyboard, and other office equipment requiring repetitive hand movement.
• Able to speak, hear, and see.
• Finger dexterity.
• Visual Acuity (peripheral vision, depth perception) to operate motorized vehicles.
  

Bureau Veritas is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, citizen status, sexual orientation, genetics, status as a protected veteran, or any other non-job-related characteristics.

Benefits

At Bureau Veritas, we are dedicated to ensuring employees receive fair and competitive pay, accompanied by comprehensive health and wellness benefits. Here's a breakdown of what we provide:

• The starting wage range for this role commences at $22/hour, which is subject to potential increases that are contingent on factors like experience, education, licenses, or certifications.
• Eligibility for benefits starts from your first day of employment and includes:
• Medical, Dental, and Vision coverage
• Company-matched Retirement plan
• Generous Paid Time Off and Company Holidays
• Life Insurance and AD&D coverage
• Short-Term Disability (STD) and Long-Term Disability (LTD)
• Optional life and pet insurance
• Employee Assistance Program and Total Wellbeing Lifestyle Programs
• Tuition Assistance and/or Professional Development
• Employee Discounts
  
  

This information is transparently provided in adherence to several state and local Equal Pay and Pay Transparency Laws.

Join us at Bureau Veritas, where your well-being and professional growth are our top priorities.