What are the responsibilities and job description for the Cashier position at Burger King?
Job Summary
Cashiers at Burger King serve as the primary point of contact for customers and are accountable for delivering efficient and courteous service at the checkout counter. They play a pivotal role in upholding the restaurant's standards and creating a positive customer experience.
Key Responsibilities:
- Greet customers entering and leaving the business, providing a warm and welcoming atmosphere.
- Manage transactions with customers using cash registers, ensuring accuracy and efficiency in scanning items, processing payments, and providing change.
- Issue receipts, refunds, tickets, and change in a timely and professional manner.
- Resolve customer complaints, provide guidance, and offer relevant information to address their concerns.
- Maintain clean and tidy checkout areas, adhering to health and safety standards.
- Monitor transactions on balance sheets and report any discrepancies to management.
Qualifications:
- Proven work experience as a Retail Cashier or in a similar customer-facing role.
- Basic PC knowledge and familiarity with electronic equipment, such as cash registers and POS systems.
- Strong math skills and attention to detail.
- Excellent communication and time management skills, with a focus on delivering exceptional customer satisfaction.
- High school degree or equivalent is required.