What are the responsibilities and job description for the Support Staff position at Burke Center?
Position Title
Support Staff - T.G. - Nacogdoches Mental Health Clinic - Nacogdoches, TX
Position Number
P #1050
General Description
This position interacts daily with the public, visitors to the office, and Burke staff. This position requires support staff to maintain an effective working relationship with consumers and staff. Responsibilities include answering multi-line phones and directing calls to various staff and/or answering requests for Burke services; while demonstrating good telephone etiquette, and other verbal and written communication skills. This position requires support staff to maintain confidential data, as required by agency policies and procedures. Other responsibilities include data entry; maintaining, processing, and scanning records; managing supplies, equipment, and vehicles; assisting supervisor in data gathering, completion of reports; as well as performing other miscellaneous duties. The position is under the direct supervision of the Administrative Manager.
Education
Required: Graduation from an accredited high school or its equivalent.
Experience
Required: One (1) consecutive year of responsible general office experience, receptionist skills, and computer skills.
Preferred: Two (2) or more consecutive years of receptionist/office experience, proficiency in Word and Excel, some college hours in the Human Service field, six (6) months' clerical experience in a medical and/or mental health setting, and experience with medication management and medical terminology. Bilingual skill set preferred.
Licenses/Certifications
Required: Valid Texas driver's license
Physical Requirements
Required: Must have visual and auditory skills sufficient to interact with consumers and staff, to type efficiently and utilize the computer. Must have mobility to sit or stand for prolonged periods of time and to bend, reach, lift (up to 25 pounds) for carrying charts, supplies, and equipment. Fine motor skills required for legible writing.
Hours
Monday - Friday; 8:00 a.m. - 5:00 p.m.
Salary
$28,329 annually
Salary : $28,329
