What are the responsibilities and job description for the Infrastructure Engineer (Onsite) position at Burkett Restaurant Equipment?

Job Description

Burkett Restaurant Equipment & Supplies is a leader in the distribution of new and used restaurant equipment. We have been recognized as one of the fastest growing private companies in the foodservice industry by Inc. Magazine and were awarded the 2019 Management Excellence Award by Foodservice Equipment Reports Magazine (FER). If you’re looking for a positive and energetic company where your ideas are valued, Burkett is the company for you!

We are seeking an experienced Infrastructure Engineer to manage and optimize our local / regional IT infrastructure. This role demands a unique blend of expertise in Microsoft cloud technologies ( Entra ID, Intune, Azure ) and Meraki networking solutions. The ideal candidate will be a proactive problem-solver, capable of providing 24x7 support when needed, leading projects, and driving continuous improvement in a dynamic environment. You will be a key player in ensuring the reliability, security, and efficiency of our systems, with a focus on Microsoft online services and a Meraki network infrastructure. Experience with NetSuite ERP\CRM and the Celigo integration platform helpful.

Job Title : Infrastructure Engineer

Reports To : IT Director

FLSA Status : Salary / Exempt

Scheduled Hours : Mon-Fri / 8 : 00am-5 : 00pm

Key Responsibilities :

24 / 7 Support & Escalation :

Provide 8x5 onsite support ( 24x7 if needed; very rare ) service environment support for local / regional infrastructure.
Serve as the primary escalation point for vendor support and break-fix issues, including troubleshooting infrastructure problems.
Plan and execute operational improvement projects.

System Management & Implementation :

Maintain, analyze, and modify existing Microsoft cloud systems (Entra ID, Intune, Azure) and Meraki network infrastructure.

Plan and participate in the implementation of new systems and programs, focusing on cloud and network technologies.

Project Management :

Manage small to medium-sized projects with up to 5 team members, while also contributing to project work.

Ensure project cost, schedule, and quality delivery.

Plan project work, including task assignment.

Testing & Documentation :

Perform testing to analyze results, detect errors, and validate systems.

Provide comprehensive technical documentation, project tracking, and management reporting.

Technical Expertise & Development :

Maintain deep technical knowledge of Microsoft online services (Entra ID, Intune, Azure), Meraki networking, and related technologies.

Operate independently, initiating tasks to support business objectives.

Mentor and guide other team members.

Security & Compliance :

Maintain a strong understanding of security controls, backup, and business recovery capabilities within the Microsoft cloud and Meraki environment.

Business Acumen :

Strong business acumen and business partnering skills, with an understanding of Manufacturing & Distribution operations.

Travel :

Less than 10% travel required.

Technical Knowledge / Skills :

Microsoft Cloud Technologies :

Microsoft Entra ID ( formerly Azure Active Directory )

Microsoft Azure & Intune Services

Office 365 ( fully cloud, no hybrid )

Meraki Networking :

Meraki Routing / Switching

Meraki Security Appliances

Meraki Wireless Access Points

Networking & Systems :

DHCP / DNS

Network & Systems Certificate Management

Splunk or similar logging / monitoring tools.

VMWare / Other Virtualization Platforms.

Additional Skills :

RF Scanners

NetSuite ERP\CRM platform familiarity

Celigo integration platform familiarity

Requirements

Bachelor’s degree in Information Systems or equivalent work experience.

6-10 years of corporate \ manufacturing \ distribution experience.

Proven experience in process improvement.

Excellent communication and relationship-building skills.

Strong strategic thinking, planning, and organizational capabilities.

Ability to work and lead effectively in a team and process-based environment, driving continuous improvement.

Experience working with local / regional network infrastructures.

Key Competencies :

Problem-solving and analytical skills.

Strong project management skills.

Ability to work independently and as part of a team.

Excellent communication and interpersonal skills.

Adaptability 1 and a willingness to learn new technologies.

Benefits

The Company offers competitive wages, a complete benefits package which includes options for Health, Dental, Vision, Short & Long Term Disability, Company paid & Voluntary Life options, Paid Time Off & Holidays after a 30 day waiting period, and a 401(k) retirement program after 90 days of employment.

Only qualified candidates will be contacted.

Responses containing salary requirements or target range are preferred

We are an Equal Employment Opportunity employer & a Drug Free Safety Program Workplace.

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