Assistant General Manager

Location: Burma Inc

Position: Assistant General Manager

Salary: $80,000 – 85,000 (DOE)

Calling all foodies, the passionate, the inspired!

At Burma Inc it is more than just a “job” and we are more than just a “company”. We are a small but mighty group of individuals passionate about food, life, people and culture. We are strong believers that food should be more than just fuel, it should be celebrated act as a source of discovery, as well as a retail line and this is just the beginning.

Burma Inc is the company behind Burma Superstar, Burma Love and Burma Bites restaurants in the San Francisco Bay Area. What started out as a single restaurant with a vision to bring Burmese/Asian cuisine to the world has quickly turned into a family of restaurants, a non-profit organization, as well as a retain line and this is just, the beginning.

Burma Inc is seeking a skilled and experience ASSISTANT GENERAL MANAGER to help spearhead the operations of one of our Southeast Asian restaurants located in the bustling heart of the city with rich cultural diversity and a dynamic blend of business, retail and environment. The ideal candidate will have a minimum of 2-4 years of managerial experience in the restaurant industry, with a strong passion for hospitality, food and beverage, helping us embody our commitment to pushing culinary boundaries while celebrating the rich tapestry of Southeast Asian cuisine.

The ASSISTANT GENERAL MANAGER is responsible for supporting the General Manager in overseeing all restaurant operations. This includes managing staff, ensuring excellent customer service, maintaining operational efficiency and achieving financial goals. This role requires strong leadership skills and ability to foster a team-oriented high-performance culture.

Skills and Qualifications:

• 2-4 years management experience in an upscale restaurant desired
• Strong understanding of P&L management
• Active Food Handlers, Sexual Harassment and Alcohol Beverage Control certification (RBS) (before or within 2 weeks of hire date)
• Asian cuisine a plus
• Knowledge of food safety and hygiene regulations
• Proven ability to train, lead and motivate diverse Front-of-House (FOH) team
• Experience with TOAST, POS System, ADP, Opentable, Doordash and Ubereats
• Working knowledge of google spreadsheets and docs a plus
• Knowledge of wine and beverage service a plus
• Prior experience working in a fast-paced restaurant with busy atmosphere of conventions, large parties and tourist

Responsibilities:

• Operations Management:

• Supervise daily restaurant operations including Front-of-House (FOH) and Back-of-House (BOH) activities
• Monitor adherence to health, safety and food quality standards
• Ensure the restaurant is clean, organized and full operational during shifts
• Customer Service:

• Model and enforce exceptional customer service practices
• Address and resolve guests’ complaints in a professional manner
• Identify opportunities to enhance the guest experience
• Staff Leadership:

• Assist in hiring, training and mentoring restaurant staff
• Prepare employee schedules and oversee shift coverage
• Monitor staff performance and provide feedback or corrective action when necessary
• Financial Oversight:

• Assist in managing budgets, controlling labor costs and analyzing sales trends
• Support inventory management, ordering and cost control processes
• Collaborate with General Manager (GM) about promotional campaigns and events
• Team Collaboration:

• Foster a positive team-orientated work environment
• Communicate effectively with kitchen staff, servers and management
• Ensure alignment of team goals with company objectives

Compensation and Benefits:

• Competitive Salary $80,000 – 85,000
• Quarterly and annual performance-based bonus
• Comprehensive benefits package including Health, Dental, Vision, 401K
• Opportunity to work in a creative and culturally rich culinary environment
• Dining discounts across family of restaurants and daily staff meals

Equal Employment Opportunities (EEO):

Burma Inc provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, nation origin, age, disability, genetics and other protected classes. We also consider qualified applicants with arrest conviction records, consistent with legal requirements, in addition to federal law requirements. Burma Inc complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates.