Front Desk Agent

Job description

Burn Boot Camp is looking for a fun, outgoing, positive, passionate person to join our team!

If you:

• Are positive, self-driven, and team oriented
• Have sales experience or are willing to learn and gain sales experience
• Are an outgoing people person
• Are adept at social media, creative, and able to coordinate social media videos & photos
• Take pride in what you do

Then this job is for you! At Burn Boot Camp, we focus on bettering our clients and our employees.

Duties & Responsibilities

• Provide the full welcome experience with each client
• Greeting members
• Tour of the facility
• Introduction to the trainer
• MindBody enrollment
• Completing waivers
• Facilitate day-to-day processes related to trial clients
• Selling memberships
• Scheduling focus meetings for clients
• Completing MindBody tasks
• Following up with prospects & trial members (text, e-mail, phone calls)
• Updating the closing journal & trial tracker
• Completing retail transactions
• Organizing the client drop zone and washing / folding towels.
• Working as a team to close 60% of all trials.
• Provide general retail maintenance to keep the retail center stocked, clean, and approachable.
• Assist in promoting gym events and specials
• Work with training staff to maximize the client experience
• Light cleaning and straightening as instructed in the Open/Close Checklist to ensure facility is properly maintained.

Qualifications

• Have experience with sales
• Must be a high producer in an autonomous working situation and a self-motivator.
• Excellent communication and customer service skills.
• Able to easily learn and navigate software systems and maintain records.
• Have a high level of understanding and presence in social media and technology in general.
• Ability to multi-task and stay organized.
• Positive, motivating, and effective interpersonal communication skills.
• High level of attention to detail and follow through.
• Passing a background check.
• Experience with marketing, videography, photography & social media is a plus but not required.

Hours

We are looking for someone to work Tuesday and Wednesday evenings (4pm-8pm), and Saturday mornings (7-11am).

Position Perk

A discounted or free membership based on the number of hours worked.

Job Type: Part-time

Pay: $15.00 per hour

Benefits:

• Employee discount

Schedule:

• 4 hour shift

Work Location: In person

Salary : $15