What are the responsibilities and job description for the Customer Service Representative position at Burnett Specialists?
Responsibilities:
If youre ready to join a team that values service, integrity, and growth, apply today!
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- Provide outstanding customer service by addressing inquiries, resolving concerns, and explaining policy details.
- Assist clients with policy updates, claims processing, and general insurance-related questions.
- Maintain accurate records and document client interactions.
- Work closely with team members and other departments to ensure seamless service.
- Stay informed on insurance products, services, and industry trends to better assist clients.
- Licensing: Must hold a Property & Casualty (P&C) Insurance License or a General Lines Insurance License.
- Experience: At least 5 years of experience in sales and the insurance industry.
- Bilingual: Fluency in English and Spanish is a plus.
- Technical Skills: Familiarity with EZLynx or similar insurance software is preferred.
- Communication: Strong verbal and written communication skills, with a focus on exceptional customer service.
- Team-Oriented: Ability to work collaboratively in a fast-paced environment.
- Detail-Oriented: Highly organized, able to multitask effectively, and ensure accuracy in all client interactions.
- Excellent communicator with a strong customer-focused approach.
- Detail-oriented and able to manage multiple tasks efficiently.
- Positive, proactive, and solutions-driven mindset.
- Experience in customer service preferred (insurance experience is a plus).
- A team player who enjoys contributing to a positive and supportive workplace.
If youre ready to join a team that values service, integrity, and growth, apply today!
#HOUWC46
#ZR
