What are the responsibilities and job description for the Key Account Manager position at Burnett Specialists?
Job Description
Job Description
Position : Key Account Manager
Location : West Loop (Houston)
Bonus / OtherCompensation : TO BE DISCUSSED
Schedule : WFH on Mondays and Fridays
DegreeRequired : Yes
ExperienceTarget : 5-7years
Top3 Requirements : Sales experience, drafting, interpreting, and negotiating contracts, operationsexperience
Systems / Software : Microsoft & Google Suite,CRM system
ContractNegotiation Experience : Required
PositionSummary :
As theKey Account Manager (KAM), you will foster and maintain positive relationshipswith our customers, serving as the primary interface and point of contact. Youwill intimately understand our customers’ needs to anticipate servicerequirements and collaborate with internal departments to ensure requests areeffectively addressed and fully satisfied. This role is pivotal in drivingcustomer satisfaction, fostering growth, and achieving organizationalobjectives.
KeyResponsibilities :
- Customer Relationship Management :
- Build and maintain strong, positive relationships with assigned customers who utilize company facilities.
- Serve as the primary point of contact, managing the overall relationship with key accounts.
- Develop and execute a multi-year customer engagement strategy.
- Business Growth and Opportunity Management :
- Collaborate with existing customers to identify optimization opportunities and growth projects that align with their ambitions and the organization’s growth targets.
- Generate a sustainable pipeline of growth opportunities of varying sizes, scales, and scopes.
- Work cross-functionally within the organization to support growth initiatives.
- Strategic Planning and Analysis :
- Define and implement strategic marketing plans to drive revenue growth for selected accounts.
- Conduct market intelligence and build business cases for new commercial opportunities.
- Analyze contracts thoroughly, including revenue analysis and fair market value determination for services offered.
- Contract Management :
- Track and implement contract changes prior to renewal dates.
- Ensure compliance with existing commercial contracts and align with internal stakeholders on contract terms.
- Collaboration and Alignment :
- Align with the company management team to meet regional goals and targets.
- Assist in forecasting, reporting input, budgeting, and problem-solving efforts.
- Project Management :
- Manage and update assigned customer projects through to completion.
- Collaborate across departments to ensure project milestones are met and customer satisfaction is achieved.
Qualificationsand Skills :
HOUDT42
Company Description
About Burnett Specialists
Burnett Specialists is a top-ranked, 100% employee-owned recruiting firm with over 50 years of expertise in connecting top talent with exceptional companies. Headquartered in Texas, we specialize in placing professionals in Accounting, IT, HR, Marketing, Engineering, Sales, Legal, Supply Chain, and Administrative roles across major cities, including Houston, Austin, Dallas, San Antonio, and El Paso.
With a proven track record of responsiveness, cost savings, and full-spectrum staffing solutions — from temporary and temp-to-hire to payrolling and direct hire placements — we are committed to exceeding expectations and delivering unparalleled results.
As a Woman-Owned Business Enterprise (WBE), we take pride in building long-term relationships with our clients and candidates while fostering integrity, professionalism, and community involvement.
Visit us at : www.burnettspecialists.com
Follow us on , Facebook, and Instagram for the latest job opportunities and industry insights!
Company Description
About Burnett Specialists Burnett Specialists is a top-ranked, 100% employee-owned recruiting firm with over 50 years of expertise in connecting top talent with exceptional companies. Headquartered in Texas, we specialize in placing professionals in Accounting, IT, HR, Marketing, Engineering, Sales, Legal, Supply Chain, and Administrative roles across major cities, including Houston, Austin, Dallas, San Antonio, and El Paso. With a proven track record of responsiveness, cost savings, and full-spectrum staffing solutions — from temporary and temp-to-hire to payrolling and direct hire placements — we are committed to exceeding expectations and delivering unparalleled results. As a Woman-Owned Business Enterprise (WBE), we take pride in building long-term relationships with our clients and candidates while fostering integrity, professionalism, and community involvement. Visit us at : www.burnettspecialists.com Follow us on , Facebook, and Instagram for the latest job opportunities and industry insights!
