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Lead Apartment Service Technician

Burns Management
Guilderland, NY Full Time
POSTED ON 2/9/2025
AVAILABLE BEFORE 4/8/2025
Job Description

Apartment Lead Service Technician

A Lead Service Technician is needed at Burns Management. Responsible for all aspects related to apartment maintenance and service, as well as the upkeep of grounds, amenities, building exteriors, leasing office, and parking lots. Support the maintenance and cleanliness of building hallways and common areas, such as the laundry/trash rooms daily.

  • Monday-Friday 8:00 AM - 4:30 PM.
  • Hourly Payrate is $23.00 to $24.00 an hour, depending upon experience.
  • Bonus opportunity of $2,750 annually
  • Supplemental on call and overtime pay guaranteed.
  • Gas allowance
  • Company Cell Phone
  • Weekly uniform laundry program, boots, & outerwear provided.
  • 401K Match and other benefits offered.
  • Birthday PTO Day
  • Job Type: Full-time

Job Responsibilities:

  • Perform timely, quality work in completing work orders for the property.
  • Assist in the supervision and training of the Service Technicians and supporting them through the planning and set up of work orders.
  • Coordinate outsourced contractor services and provide proper tools and support to the service team to complete work orders where needed.
  • Service resident community by cooperating with residents, completing work orders in a timely, unobtrusive manner, and assisting in the supervision of cleaning staff to ensure that property is well maintained and cleaned.
  • Communicate effectively with the Maintenance Foreman so that he/she is informed of possible problems and needs for assistance, safety concerns, etc. Inform foreman of need for additional maintenance, when applicable, in any areas where work orders are being performed.
  • Perform corrective and preventative maintenance functions and assist in the supervision of contract services.
  • Work with the Foreman to provide a daily recap of work completed.
  • Assist directly in the turnover process to ensure that all phases of unit preparation are completed in a timely, efficient manner.
  • Support the required on-call rotation & overtime as needed
  • Assist in the supervision of a clean organized shop, purchasing and inventory control, tool maintenance, and implementation of safety and security procedures.
  • Carry out all duties assigned by supervisor(s) in carrying out the day-to-day responsibilities of managing and maintaining a multi-family property.

Any other related duties as requested by supervisory council and management. The responsibilities listed above are by no means all-inclusive and can be modified as the supervisory & management team deem fit.

Essential Job Functions:

  • Must be able to lift and carry at least 50 pounds and climb stairs and ladders easily.
  • Demonstrate an ability to support and contribute to community team.
  • Demonstrate strong oral and written communication skills.
  • Must possess a positive attitude and the ability to smile under all circumstances.
  • Participate in training to comply with new or existing laws.
  • Ability to work a flexible schedule.
  • Two (2) years’ experience in previous relevant field is highly preferred; HVAC or other technical certifications desired
  • Neat, clean, professional throughout the workday and/or whenever present at the community.
  • Comply with expectations as demonstrated in the employee handbook.
  • Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem.
  • Must have reliable transportation and have a clean, valid Driver’s license.

Core Values: In order to achieve success, the Burns Management Property Management team must embrace certain core principles and values.

  • Honesty
  • Integrity
  • Competence
  • Tenacity & Enthusiasm
  • Creativity
  • Professionalism
  • Drive

Additional Requirements:

  • Attendance is an imperative job function.
  • Employees must fulfill the performance standards of this position and comply with policies, rules and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or writing) to employees.

Company Description

Burns Management is a professional real estate management company in business since 1974 seeking an experienced and highly motivated individual to join our team of talented professionals. Come join a winning team!

Burns Management is a professional real estate management company in business since 1974 seeking an experienced and highly motivated individual to join our team of talented professionals. Come join a winning team!

Salary : $2,750

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