Residential Facility Coordinator

Job Description:

Job Title: Residential Facility Coordinator
Location: Springfield, MO
Department: Recovery Services - Youth
Employment Type: Full-time
Shift: Monday - Friday 8:00 A.M. - 5:00 P.M.

Job Profile Summary

The incumbent of this position is responsible for interviewing/hiring and training of BHTs. Responsible for providing supervision/monitoring of clients/patients modeling appropriate behavior and providing a safe/therapeutic environment. Responsible for ensuring all BHTs working shifts are adequately trained and oriented to program rules and expectations. Provides ongoing supervision to BHT staff including regular observation of BHT job duties and regular spot checking on video footage of staff interaction with client population. Ensures all policy and procedures are adhered to for client care.

The Facility Manager position offers…

• All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more
• Telemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits
• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Paid Time Off - 29 days per year including vacation & holiday pay
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

Key Responsibilities:

• Performs the duties of a technician under the direct supervision of the Program Director or designee.
• Oversee daily activities of client/patients ensuring expectations and rules are adhered to communicating vital information to the treatment team.
• Assist in orientation of client population with regards to client rules and rights
• Schedule technicians within established policy and procedures under the supervision of Program Director or designee.
• Assure that proper coverage is maintained per contractual standards. Responsible for monitoring and managing overtime.
• Responsible for interviewing, hiring, and training of new technician staff under the direct supervision of the Program Director or designee.
• Monitor to ensure that staff obtain the required 36 hours of training every two years, which includes monitoring of required and/or assigned trainings on Relias Learning.
• Responsible for the development of individualized training plans for staff and to facilitate regularly scheduled supervision meetings to ensure proper training of staff.
• Responsible for completing and maintaining documentation of these supervisory meetings per CARF/State Regulatory/company regulations.
• Complete all evaluations and required status notices in a timely manner.
• Schedule and facilitate a minimum of monthly staff meetings and/or trainings. Complete and maintain documentation of these meetings and/or trainings per CARF/State Regulatory/company regulations.
• Ensure program and agency procedures are occurring with UA processes and that staff are properly trained.
• Ensure medication management system is being followed according to program and agency procedures. Maintain all CARF/State Regulatory/agency standards.
• Ensure staff is properly trained on facilitation of educational groups and completion of required documentation according to all CARF/State Regulatory/agency Standards. Will help facilitate an evolving programming schedule.
• Participates in clinical staffing and treatment team meetings to provide feedback and to facilitate ongoing communications between Behavioral Health Technicians and the treatment team.
• Demonstrates interest in long term and short-term goals and objectives of the company.
• Other duties as assigned by Program Director/designee, Vice President, or Executive Team member.

Experience and/or Education Qualifications:

• Graduate from an accredited college or university with a Bachelor’s Degree in social work, counseling, psychology, psychiatric nursing, or a closely related field; OR
• High School education and two (2) years experience in substance abuse or mental health treatment with a minimum of one (1) year of supervisory experience.

Supervisory Requirements:

• Communicate the strategic direction of the organization and encourage participation by all team members.
• Provide leadership and guidance to all aspects of the department.
• Take an active role in monitoring the identification, development, and execution of strategic objectives.
• Involve, as appropriate, all team members to achieve goals.
• Effectively communicate to team members any changes and newsworthy events within the department or company.
• Handle difficult team member situations directly, using appropriate discretion and Human Resource advice to show respect for the individual
• Champion change and effectively manage the implementation of new ideas.
• Reinforces team approach throughout functions; support and solicit input from team members at all levels within the company.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expressions, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.