What are the responsibilities and job description for the Division Head position at Burrtec Waste?
About Burrtec Waste
Burrtec Waste is a reputable refuse and recycling collection company serving numerous municipalities in Southern California, with a large team of over 1400 full-time employees. We have experienced significant growth through strategic acquisitions and successful bid proposals.
We are family-owned and believe that our success is built on recognizing the value of each employee within our organization.
Job Overview
We are currently seeking a skilled Senior Operations Manager to lead our Victorville Hauling Division. The successful candidate will be responsible for overseeing the division's overall performance and productivity, supporting organizational initiatives, and managing a team of professionals.
Key Responsibilities
- Foster a teamwork environment based on open communication and servant leadership.
- Organize the division, allocating duties among operations, shop, and customer service management team members and department heads.
- Evaluate division performance, establishing proper performance measures.
- Counsel managers and supervisors on program execution, provide direction for work plan modifications or contingency plans.
- Ensure efficient and safe completion of routes.
- Ensure the team meets all safety standards.
- Oversee personnel needs, including selecting, coaching, training, evaluating, and making recommendations for employee decisions.
- Be accountable for the division's service quality, productivity, and safety, as well as the lawful operating condition of company vehicles.
- Monitor and control administrative costs, overseeing functional areas.
- Maintain adequate staffing levels, ensuring proper hiring and training of personnel.
Qualifications and Skills
- A minimum of 7 years' experience in a highest-level authority management position involving transportation, operations, customer service, and safety.
- Bachelor's degree or equivalent experience in management.
- Previous experience in a transportation, waste industry, or recycling environment is preferred.
- Bilingual Spanish skills are a plus.
- A valid California driver's license is required.
Competencies
- Ability to objectively assess performance and listen carefully to team members.
- Establish strong and effective working relationships with people inside and outside the division.
- Proficiency in Microsoft Word and Excel is required.
- Demonstrate leadership, problem-solving, and organizational skills.
- Good interpersonal skills and ability to coach and develop subordinates.
- Excellent communication and customer service skills are required.
- Ability to effectively interface with the general public, municipalities, and regulatory agencies.
- Personal energy and style to set an overall organizational tone of integrity, competence, inspiration, and optimism.
- Ability to plan, budget, schedule, and supervise multiple projects from concept to completion.
- Ensure compliance with regulatory agencies and statutes, including DOT and OSHA requirements.
Working Conditions
- Standing and/or sitting for prolonged periods - up to 8 hours or more per day.
- Manual dexterity and vision sufficient to operate a personal computer without experiencing abnormal hand, wrist, or eye strain.
- Hearing sufficient to understand conversations, both in person and on the phone.
Career Benefits
We offer a competitive salary commensurate with experience and an excellent benefits package, including 401K and 100% paid medical/dental/life insurance, holidays, vacations, and PSLs.