Business Development Center Customer Service Representative

Job Description: Automotive Business Development Center (BDC) Professional

Reports to: BDC Manager

Job Classification: Full Time

Work Schedule: Dealership Hours are 7:30 am-7:00 pm- Monday-Thursday, 7:30 am-6:00 pm Fridays. Saturday hours are 8:00 am-3:00 pm with schedule being every other Saturday. Position is scheduled 40 hours per week, or as dealership volume and needs dictate.

Compensation: Commiserate with experience. We offer a very competitive base pay with commission scale.

Responsibilities:

• Handle inbound sales, service, and body shop leads and general questions
• Make outbound phone calls for GM Manifest lists
• Complete equity mining in the CRM for prospects
• Make outbound phone calls to prior day’s sales and service visits
• Check leads that need further engagement
• Build lasting relationships with new and existing guests to create customers for life
• Perform follow up to ensure guest satisfaction and referrals
• Build and maintain excellent working relationships with sales staff, office staff, and managers

Benefits:

• Health Insurance
• Dental Insurance
• Flexible Spending Account
• 401K with employer matching contributions
• AFLAC
• Dealership department discounts
• Paid Vacation

Department standards:

Burt Watson Chevrolet Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Type: Full-time

Salary: $15.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Work Location: In person```Duties```
- Conduct market research to identify potential business opportunities
- Develop and implement strategic plans to expand the company's customer base
- Build and maintain strong relationships with existing and prospective clients
- Utilize customer relationship management (CRM) software to track and manage leads and sales activities
- Collaborate with cross-functional teams to develop and execute effective sales strategies
- Prepare and deliver sales presentations to key stakeholders
- Negotiate contracts and pricing agreements with clients
- Monitor industry trends and competitor activities to identify new business opportunities
- Provide regular reports on sales performance and market trends to management

```Requirements```
- Proven experience in business development or sales role
- Strong project management skills with the ability to prioritize and meet deadlines
- Excellent communication and interpersonal skills
- Proficient in using Salesforce or similar CRM software
- Ability to analyze market trends and develop effective strategies
- Strong negotiation skills to secure profitable deals
- Demonstrated ability to think strategically and develop innovative solutions
- Bachelor's degree in business or related field is preferred, but not required

This position offers a competitive salary along with benefits such as health insurance, retirement plans, and paid time off. As a Business Development Center Representative, you will have the opportunity to work in a dynamic and fast-paced environment, collaborating with a team of professionals dedicated to driving business growth. If you are a motivated individual with a passion for sales and strategic planning, we encourage you to apply for this exciting opportunity.Job Description: Automotive Business Development Center (BDC) Professional

Reports to: BDC Manager

Job Classification: Full Time

Work Schedule: Dealership Hours are 7:30 am-7:00 pm- Monday-Thursday, 7:30 am-6:00 pm Fridays. Saturday hours are 8:00 am-3:00 pm with schedule being every other Saturday. Position is scheduled 40 hours per week, or as dealership volume and needs dictate.

Compensation: Commiserate with experience. We offer a very competitive base pay with commission scale.

Responsibilities:

• Handle inbound sales, service, and body shop leads and general questions
• Make outbound phone calls for GM Manifest lists
• Complete equity mining in the CRM for prospects
• Make outbound phone calls to prior day’s sales and service visits
• Check leads that need further engagement
• Build lasting relationships with new and existing guests to create customers for life
• Perform follow up to ensure guest satisfaction and referrals
• Build and maintain excellent working relationships with sales staff, office staff, and managers

Benefits:

• Health Insurance
• Dental Insurance
• Flexible Spending Account
• 401K with employer matching contributions
• AFLAC
• Dealership department discounts
• Paid Vacation

Department standards:

Burt Watson Chevrolet Inc provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Type: Full-time

Salary: $15.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• Day shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Work Location: In person

Job Type: Full-time

Pay: $15.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $15 - $19