What are the responsibilities and job description for the IT Support Specialist position at Burton Creek Rural Clinic?
Job Overview
We are seeking a dedicated and knowledgeable IT Support Specialist to join our dynamic team. In this role, you will be responsible for providing exceptional technical support to our users, ensuring that all IT systems and services are functioning optimally. You will play a crucial role in troubleshooting issues, managing computer systems, and maintaining network integrity. The ideal candidate will possess strong communication skills and a passion for technology.
Responsibilities
- Provide desktop support for hardware and software issues across various operating systems.
- Manage computer systems, ensuring all devices are up-to-date and secure.
- Assist with local area network (LAN) management and troubleshooting connectivity issues.
- Configure and maintain VPN connections for remote users.
- Support computer networking tasks, including setup and maintenance of network devices.
- Communicate effectively with users to understand their technical issues and provide timely solutions.
- Maintain a well-organized help desk environment, ensuring all inquiries are logged and addressed promptly.
Experience
- Proven experience in desktop support or a similar IT support role is preferred.
- Familiarity with various operating systems (Windows) is essential.
- Experience with computer management tools and techniques is highly desirable.
- Knowledge of VPN configurations and LAN management is a plus.
- Strong understanding of computer networking principles and practices is an advantage.
- Excellent communication skills to effectively assist users with varying levels of technical expertise.
Join us as we strive to enhance our IT services while providing top-notch support to our team members!
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Compensation Package:
- Hourly pay
Schedule:
- Day shift
Ability to Commute:
- West Plains, MO 65775 (Preferred)
Ability to Relocate:
- West Plains, MO 65775: Relocate before starting work (Preferred)
Work Location: In person