What are the responsibilities and job description for the Customer Enrollment Representative position at Business Advantage, Inc.?
We are driven by our commitment to delivering flawless solutions to every client, every time. This dedication to excellence has propelled us to become one of Rochester's fastest-growing companies in the telecommunications sector.At its core, our success lies in our culture of innovation and collaboration. With our diverse portfolio of clients, we have been able to empower businesses to thrive in an ever-connected world.
More than just providing solutions, we immerse ourselves in our clients' brands. We deliver personalized sales and marketing strategies that deeply resonate with their customers. This dedication ensures lasting relationships and customer loyalty, making our Customer Enrollment Representative Team the cornerstone of our success. Don't wait—take the first step into 2025 with a team ready to help you grow and thrive!
Responsibilities of the Customer Enrollment Representative Team:
- Connect with prospective customers, clearly explaining the benefits of our client's products and services while enrolling them in tailored offerings
- Provide outstanding customer service and maintain accurate records of sales to ensure smooth installation and follow-up processes
- Educate customers about promotional packages and pricing to help them choose the best options, building trust and brand loyalty
- Address customer objections effectively using negotiation techniques learned through training to finalize sales
- Achieve or exceed sales targets by expanding product usage among existing accounts
- Participate in weekly team meetings to review progress, align with sales goals, and maintain compliance with client guidelines
What's in It for You?
- Work with top-tier clients and gain hands-on experience in a thriving industry
- Be part of a company that values growth, innovation, and teamwork
- Quick and seamless onboarding to get you started on your journey to success
- Career advancement opportunities
Qualifications for the Customer Enrollment Representative Position:
- A high school diploma or equivalent is required (must be 18 years or older)
- 1-2 years of experience in retail, hospitality, sales, or other customer-facing roles (preferred but not required).
- Experience working with sales teams to help achieve their objectives is preferred
- A Customer Enrollment Representative possesses a collaborative mindset and a willingness to learn and grow professionally
- Ability to maintain a solution-oriented approach and strong problem-solving skills
- Excellent verbal and written communication skills with a professional demeanor are needed
Job Type: Full-time
Pay: $48,000.00 - $56,800.00 per year
Shift:
- Day shift
Ability to Relocate:
- Greece, NY: Relocate before starting work (Required)
Work Location: In person
Salary : $48,000 - $56,800
