What are the responsibilities and job description for the Customer Relations Associate position at Business Development Firm?
We are looking for a candidate with an optimistic attitude and an innate capacity for building relationships to replace the current Customer Relations Associate that is transitioning into a Senior Management role. The Customer Relations Associate will focus on maintaining a positive rapport with our clients, in conjunction with our consumer outreach projects developed and executed under the direction of our CEO and our supporting customer service management team. Our Customer Service and Sales Representative will work closely with our award-winning management staff to complete training. With thorough and extensive guidance, each Customer Service and Sales Representative should thrive independently, and in a team environment once training has been completed.
We are looking for self-driven individuals who are confident in communicating and proposing new ideas to aid in the institution of new customer-centric campaigns. Our Customer Service and Sales Representatives can expect growth opportunities that reflect their unmatched work ethic and dedication.
Job Responsibilities:
- Communicate innovative ideas and solutions to drive revenue through increased customer engagement
- Conduct market and territory research to better understand customers and extend company outreach
- Excellent negotiation and closing techniques to secure new business
- Work efficiently alone and with a team to meet individual and company-wide sales quotas
- Act as the initial point of contact and face of the company when engaging with consumers to discuss current products and services
- Monitor and track campaign success from the beginning stages of development to execution
- Represent our client and brand with professionalism and integrity consistently
Preferred Qualifications:
- Bachelor’s degree, Associates degree, or a degree in progress preferred
- One year of client-facing, customer service experience would be an asset in this role
- Exceptional communication skills, written and verbal
- The ability to troubleshoot and problem-solve efficiently
- Unwavering professional demeanor and the ability to adapt to various markets and situations
Job Type: Full-time
Pay: $850.00 - $1,250.00 per week
Shift:
- 8 hour shift
Work Location: In person
Salary : $850 - $1,250
