Customer Relations Associate - Entry Level

We are seeking a Customer Relations Associate to help take our client’s retail marketing and advertising campaigns to the next level. The role will be an integral part of our retail marketing and promotions team in order to help raise awareness for assigned brands. Want to make a positive impact on the retail marketing industry? We are changing the way people interact with brands and customer experience as a whole. Are you a master relationship builder? Our Customer Relations Associate is the key liaison between our clients and their customers through integrated marketing and event relations initiatives.

Scope of Responsibilities:

• Develop and execute marketing communications and customer relations strategies in order to establish and maintain a positive brand image
• Generate a buzz about the client and company with the general public through targeted communications and retail marketing strategies
• Assist in the creation of promotional collateral and visual presentations
• Promote products and services in a meaningful way to the public and provide a direct feedback loop for continued market success
• Develop solid working relationships with cross-functional counterparts
• Conduct educational and training meetings for colleagues on clients, products, and services
• Gather customer references and testimony for further branding and retail marketing efforts

Attributes for Success:

• Proactive, goal-oriented individuals who take pride in what they do and in successfully completing their tasks.
• Strong interpersonal skills.
• Strategic thinking skills and the ability to solve problems and overcome obstacles
• Excellent communication and presentation skills.
• Strong leadership and a high degree of independence while still functioning within a team-oriented environment.
• Ideally have experience in marketing, public relations, sales, and customer service. All training is provided, however, a strong foundation ensures success