Network Engineer

The Network Engineer position provides IT support, assistance and troubleshooting, either on-site or through remote desktop platforms. This position requires the ability to work in a fast paced, changing environment and maintain a high level of professionalism, courtesy, customer service, communication, organization and ethics.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This role requires varied tasks to be carried out by the Network Engineer, which may include:

• Provide IT support, assistance and troubleshooting, either on-site or through remote desktop platforms.
• Configuration, installation and troubleshooting of servers, routers, workstations, software and hardware to meet client needs.
• Configuration of workstations in a LAN environment.
• Establishment of LAN/WAN connectivity and troubleshooting.
• Provide high level of networking expertise to BIG personnel and clients.
• Participation in project management activities, such as marketing, billing, client relationships and coordination with other design team members.
• Interaction directly with clients of all knowledge levels, and at any level of their organization, is crucial for success.
• Other duties as assigned.

CORE COMPETENCIES/REQUIREMENTS

• Associates or Bachelor degree in information technology or related field is preferred, and a minimum (2-4) years experience with configuration, installation and troubleshooting of firewalls/routers/switches; or an equivalent combination of education and experience.
• Advanced certifications (Cisco, Microsoft) a plus.
• Minimum 2-4 years of experience with Microsoft OS for servers and workstations.
• Minimum 2-4 years of experience with e-mail servers, ISP’s, network monitoring tools and TCP/IP protocols.
• Experience configuring Active Directory, GPO’s, DNS, DHCP, WSUS, VPN, ACL’s and firewalls.
• Experience with configuring virtual servers (VMware preferred) and configuring storage area networks to support virtual servers.
• Experience with backup solutions, tape rotation methods, and writing disaster recovery plans.
• Experience with security and anti-virus/anti-malware solutions.
• Microsoft Office knowledge required.
• Strong verbal and written skills with the ability to effectively communicate and document your work.
• Current State issued driver’s license, clean driving record, reliable transportation and proof of valid auto insurance. 

WORK ENVIRONMENT DETAILS

• Work Hours: Monday through Friday 8:00am until 5:00pm, with extra hours as needed to meet deadlines. 
• Lifting and moving products/boxes up to 50 pounds. 
• Standing, sitting and walking throughout multiple building floors. 
• Minimal, but variable dependent upon project assignment.