Transportation Scheduler/ Dispatcher

Job Summary:
We are seeking an experienced and highly qualified Transportation Dispatcher to join our team in ensuring the efficient coordination of drivers and vehicles to meet service demands. The ideal candidate will excel in scheduling, monitoring routes, maintaining clear communication, and delivering exceptional customer service in a high-paced environment. This is a critical role for someone with demonstrated expertise and a strong background in dispatching or transportation logistics.

Key Responsibilities:

• Scheduling:

Assign and dispatch drivers to meet and exceed customer needs and requests with precision and attention to detail.

• Route Management:

Plan and adjust routes using advanced dispatch software to maximize efficiency and on-time performance.

• Communication:

Maintain clear, professional communication with drivers, clients, and stakeholders, ensuring timely updates and resolutions for delays or concerns.

• Compliance:

Ensure strict adherence to safety standards, company policies, and transportation regulations.

• Log Maintenance:

Accurately record driver activities, mileage, fuel usage, and other required documentation.

• Emergency Response:

Proactively manage accidents or unexpected delays, providing appropriate solutions and support to drivers and customers.

• Vehicle Coordination:

Collaborate closely with maintenance teams to keep vehicles in optimal working condition and available for service.

Qualifications (Non-Negotiable):

• Education:
• High school diploma or equivalent required.
• Formal training or coursework in logistics, transportation management, or a related field is highly preferred.
• Experience:
• Minimum of 3 years of proven experience in a dispatching or transportation coordination role.
• Experience in a fast-paced, high-pressure work environment within the transportation industry.
• Technical Proficiency:
• Advanced skills in dispatch and routing software (e.g., WellRyde, Samsara, or similar).
• Strong knowledge of Microsoft Office Suite (Word, Excel, Outlook) and digital communications tools.
• Skills & Knowledge:
• Exceptional communication and interpersonal skills to build trust with drivers and clients.
• Superior organizational skills and the ability to multitask effectively.
• Deep understanding of transportation and logistics principles, including compliance with local and federal regulations.

Work Environment:

• Ability to perform in a fast-paced setting with competing priorities.
• Flexibility to manage tasks outside regular business hours as needed for emergencies.

Important Note:

This role is designed for highly qualified and experienced professionals. If you do not meet the minimum qualifications outlined above, we kindly ask you not to apply. Only candidates with verifiable experience will be considered for this position.

Equal Opportunity Employer:
We value diversity and inclusion, offering equal employment opportunities without discrimination based on race, gender, religion, disability, or other protected characteristics.

Job Type: Full-time

Pay: $20.00 - $23.00 per hour

Benefits:

• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $20 - $23