Clerk III - Motor Vehicle

Job Description

Job Description

P o sition Summary : Under the supervision of the Motor Vehicle Supervisor, the Motor Vehicle Analyst performs complex clerical fiscal work involving receiving, receipting, recording and accounting for funds. Computation, collection and proper document compilation required for processing taxes, tags, titles, registration renewals and driver’s license. The employee in this position is frequently expected to act independently answering citizen inquires, identifying fraudulent documents, maintaining good working order in the office and providing courteous accurate, efficient customer service creating a favorable impression as a representative of the county.

E xamples of Work (Essential Functions) :

• Answers the telephone and addresses questions and concerns from the public and / or directs the public to the correct department;
• Communicates with State regarding taxpayer questions and concerns;
• Sends lien holder notifications;
• Processes antique billing and payments;
• Processes commercial motor vehicle transactions;
• Processes driver’s license electronic fund transfer to state;
• Processes handicapped plates and placards;
• Processes mail in and online payments for renewals and title work;
• Processes motor vehicle refunds;
• Processes driver’s licenses;
• Processes lien releases;
• Quotes tag and tax amounts;
• Screens citizens for delinquent taxes;
• Completes training required by the State to perform duties;
• Uses a computer to enter information into an automated centralized accounting system and verifies accuracy of input; process information in accordance with state statutes, departmental policies and procedures;
• Utilizes and interfaces information from multiple state and county software;
• Handles, records and transfers large transactions and quantities of money, balancing accounts, drawers or both;
• Balances on a daily basis; balances end-of-day reports and receipts and makes daily deposits;
• Maintains and updates filing, mailing, database systems, and records, either manually or using computer-related software to update information;
• Checks and verifies the input and source documents, may run necessary reports, prints reports, and prepares records;
• Uses software to enter and produce correspondence, reports, tables, and financial schedules;
• Completes research of items to determine appropriateness;
• Scans documents into system;
• Opens, sorts, and routes incoming mail, email, faxes; answers correspondence, and prepares outgoing mail;
• Compiles, copies, sorts, and files records of office activities, business transactions, and other activities;
• Performs other duties as deemed necessary or as required.

E xamples of Work (Marginal Functions) :

None.

Certificate, License : None.

Re quir e d Education and / or Experience : One year related experience, High School Diploma or G.E.D.; or equivalent combination of education and experience. Employee is expected to have acquired the necessary information and skills to perform the job reasonably well after six months in the position.

P r e f e rr e d Education and / or Experience : Two years related experience, High School Diploma or G.E.D.; or Associate’s degree; or equivalent combination of education and experience. College coursework in business machines and bookkeeping.

Ab i li t i e s, Knowledge, Skills :

P robl e m Solving : Problem solving exists in this position. Problems include resolving citizen’s complaints and concerns within the statutes and guidelines set by the state.

Decision Making : This position requires independent decisions be made within established procedures and guidelines. All decisions are subject to review by supervisory personnel.

A ccountability : Employee is accountable for the accuracy of the transactions they complete and the funds they collect.

S up e r v i sion : Supervision is provided and job related decisions are reviewed by the department head or supervisor as necessary. This employee must be able to complete daily assignments following prescribed policies and procedures of the department. Employee does not have responsibility over subordinate personnel.

Pe r sonal Relationships : Continual contact with other county departments and the general public. Requires the ability to communicate professionally and courteously with others.

Wor king Conditions : The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is not regularly exposed to adverse conditions. The noise level in the work environment is usually moderate. The work environment may involve dealing with upset customers.

P h y sical Requirements : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is regularly required to sit; use hands to finger, grasp, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. Lifting, moving, pushing or pulling up to 10 pounds does not generally occur. Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus, distance vision. Heavy computer data entry requiring sustained movement of the wrists, hands and / or fingers.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all essential functions, marginal functions, responsibilities, duties, and skills required of personnel so classified in this position.