Office Administrator

Creating Awesome Experiences…it’s why we get out of bed in the morning. Kick-Ass Catering…it’s what we do, and what we’ve been doing for more than 50 years. And if we’ve learned one thing during that time, it’s that catering is so much more than providing incredibly tasty food. To be the BEST, we need the BEST, and that means we need teammates who are:

• Passionate
• Poised
• Positive
• and who Put People First

We don’t care who you are or what your area of expertise is. If you have passion and love working with an incredible team, you’ve come to the right place. This is Butler’s Pantry. And we are looking for someone who lives to serve and knows that teamwork is the foundation of success to be our Office Administrator.

This person might also identify as:

• Organizational Guru
• Communicator Extraordinaire
• First Impression Expert

The Office Administrator provides general office support with a variety of administrative and clerical activities to ensure efficient operations of the office. The Office Administrator must be a positive ambassador for Butler’s Pantry as they are truly the first voice, first face, first impression for clients and vendors alike. This position is responsible for answering incoming calls, directing calls to correct associates, mail distribution, and requisition of supplies as well as additional clerical duties. This position will manage our phone system, work with outside vendors for office related functions, oversee general office management, and assist on special projects and other assignments as needed.

Your COMMITMENT to us:

RUN THE SHOW (The necessary stuff)

Oversee administrative functions by:

• Acting as a gatekeeper to receive clients, vendors, and guests for meetings and direct them appropriately
• Ensuring mail, deliveries, packages, uniforms and drop offs find their destination
• Fielding phone calls and utilizing mobile phone to ensure constant coverage
• Maintaining calendars; making travel plans, coordinating meetings and assisting with event related arrangements

Oversee office management and vendor relations by:

• Overseeing the upkeep of the office, restocking the office items, and cleaning
• Managing company-wide and shared calendars
• Assisting in internal communications
• Assisting with special projects such as holiday card support and décor, etc.
• Acting as the primary point of contact for vendors such SummerOne (Copier), GreenAngel (Cleaning), and Pass Security (Access and Security Systems).
• Serving as point of contact for employees who would like to replace existing office furniture or equipment

Assist other departments by:

• Running event reports biweekly for accounting
• Receiving incoming inquiries and appropriately transfer on to the sales department
• Training new office staff members in the use of office equipment and technology
• Providing administrative support for all departments
• Assembling, organizing and maintaining files
• Assisting with uniform inventory and initiatives
• Assisting in distribution of Banquet Event Orders (BEO’s) and creation of Black Books
• Constructing BEO’s for upcoming events and meetings at Butler’s Pantry
• Assisting the Marketing and Sales teams with signs for events
• Updating the VP of Sales busy and closed dates calendar

Act as security liaison by:

• Overseeing cameras and video footage
• Acting as the liaison between Butler’s Pantry and the police department when necessary
• Managing the FOB system, including assisting HR in the issuance of FOBs for new hires and deactivation of FOBs at termination
• Maintaining and fielding questions regarding the Commissary alarm system

LEAD BY ACTION & BY EXAMPLE (The stuff that makes an impact)

• Be a MIBE (Make It Better Everyday) Leader
• Display a professional appearance and demeanor at all times
• Act as an ambassador of the Company by sharing the Company’s core values, vision and direction with others.

Additional Qualifications and Requirements:

At least 1-year of relevant experience required.

• Ability to interact with people with ease, using highly developed interpersonal skills
• Professional appearance and conduct
• Capacity to execute several projects and activities at the same time
• Computer proficiency, including Microsoft Teams, Outlook, Word and Excel
• Ability to maintain positive working relationships with all departments
• Mature, independent judgment and ability to handle fast pace, stress and change, in a professional manner
• Excellent verbal and written communication skills
• Competence to follow and enforce policies and procedures
• High integrity and strong work ethic
• Ability and commitment to maintain confidentiality
• Capacity to use good judgment and decision-making skills

Our PROMISE to you:
Traditional Benefits:

• Competitive Compensation
• Health & Dental Coverage
• Voluntary Vision, Short-Term Disability, Life Insurance Plans
• Employer-Paid Long-Term Disability and Life Insurance Plans
• Employer-Paid Employee Assistance Plan (EAP)
• Immediate access to paid-time off (including new parental leave) that accrues based on tenure
• Voluntary Flexible Spending Account & 401K with Employer Match

Non-Traditional Benefits:

• Team Bonus Structure
• Daily Team Lunch

Cultural Benefits:

• A dedication to MIBE – Finding ways to Make It Better Everyday
• An effort to create true Work/Life Integration for all Team members
• Leadership expectations in every position
• Regular Employee Appreciation events (Happy Hours, Coffee Trucks, Spirit Days, Donut Parties, Holiday luncheons…)
• A focus on creating opportunities for all – team members, community partners & vendors included.