What are the responsibilities and job description for the Front of House Server position at By All Means Brewery & Uberbrew?

Front of House Server : (By All Means & Überbrew)

As a Taproom Server, you will be an integral part of our company culture. Your interaction is the first introduction to a new customer as to what By All Means or Uberbrew represents. Your responsibility as a server is to be the Front Of House representative of our team and culture. Your primary goal will be to ensure our guests have an unforgettable experience by providing outstanding customer service, engaging your customers with beer knowledge, and providing a positive and energetic environment.

Key Responsibilities :

Professionalism :

Be organized.
Show up on time.
Communicate needs and expectations.
Engage and learn about the products you represent.
Work as a team and help everyone win.
Love what you do and the people around you.

Food and Beverage Presentation :

Beer presentation.

Pour size per product.

Stemware per product.

Draught pour duration and end presentation.

Food.

Temperature and timeliness.

Food Aesthetics and what Is acceptable.

The end objective is to serve the most beautiful plate and brew and nothing below that standard.

Customer Satisfaction :

Greet and welcome customers with enthusiasm.

Table introduction with high energy and a willingness to serve.

Assist customers in making informed decisions and provide recommendations based on their preferences.

Take orders accurately, deliver drinks promptly, and process payments efficiently. Maintain a clean and organized workspace, including tables, bar area, and glassware.

Package To-Go :

Identify opportunities to upsell and promote our craft beers, merchandise, and brewery events to enhance the customer experience and increase sales.

Adhere to Safety and Compliance Standards :

Follow all relevant health and safety guidelines, including responsible alcohol service, proper handling of glassware, and cleanliness standards.

Qualifications :

Previous experience in a customer service role, preferably in the food and beverage industry.

Passion for craft beer and a basic understanding of different beer styles, brewing processes, and industry trends.

Exceptional interpersonal skills with the ability to engage and connect with a diverse range of customers.

Strong communication skills, both verbal and written.

Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

Demonstrated problem-solving abilities and a proactive approach to customer service.

Flexibility to work evenings, weekends, and holidays as required.

For this tipped role, the advertised pay is based on a typical average, based on schedule availability & flexibility, and is not guaranteed.

About Us :

Uberbrew was founded in 2012 by our Director of Brewing, Mark Hastings. In 2016, Uberbrew was awarded the Small Brewing Company of the Year and Mark the Brewer of the Year. Since 2016, Uberbrew has become highly credited with multiple products. White Noise has won awards at the Great American Beer Festival, including the 2016 American Wheat Beer Gold Medal, 2021 Silver, and 2022 Gold. Other brews such as Humulus Insani, Alpha Force Double Tap, and CANU have also become multi-award-winning products. Uberbrew primarily focuses on product scale through third-party distributors and offers affordable pricing making it the beer for everyone.

https : / / uberbrew.beer

By All Means, Brewing was formed in 2019 as the parent company and manufacturing facility to Uberbrew with a primary focus on the premium side of the craft beer market : wood-aged, high abv, and full-body products that resonate in niche retail venues on and off-premise. By All Means is focused on bringing the best products imaginable to market, with lower volume and higher price points.

https : / / byallmeansbeer.com

Accreditations : By All Means :

Best of Craft Beer Awards

2022 Silver Medal : Wood and Barrel Aged Specialty Stouts- 003 BA Imperial Stout

Montana Fresh Hop Fest

2021 Iron Cone Winner : 011 IPA Fresh Hop SMaSH

International Beer Awards Excellence in Brewing N.A.B.A

2022 Silver Medal : Hazy or Juicy Imperial of Double India Pale Ale- 006 IPA Hazy IPA

US Beer Open

2022 Gold Medal : Australian Pale Ale- 016 IPA West Coast IPA

2022 Bronze Medal : Vienna Lager- Exklusiv

Überbrew : Alpha King Challenge

2018 Finalist : Imperial Black Brut IPA- Brut Noir

2018 Finalist : Citra SMaSH Double IPA- Grandmaster Imperial SMaSH

2016 Runner-up : American Double IPA- Alpha Force RAP DOM- Mark Hastings

2015 Alpha King : American Double Black Ale- Alpha Force Double

2014 Finalist : American Double Black Ale- Black Hops 2

World Beer Cup :

2014 Silver Medal : American Style Wheat Ale with yeast – White Noise Hefeweizen

Great American Beer Festival :

2022 Gold Medal : American Wheat Beer- White Noise

2021 Silver Medal : American Wheat Beer- White Noise

2020 Silver Medal : Scotch Ale- The Bruce

2019 Gold Medal : American Style Black Ale- Alpha Force Double Tap

2018 Gold Medal : American Style Black Ale- Alpha Force Double Tap

2017 Silver Medal : American Style Cream Ale- CANÜ

2016 Small Brewing Company of the Year

2016 Small Brewing Company Brewer of the Year

2016 Gold Medal : American Style Wheat Ale With Yeast – White Noise Hefeweizen

2016 Gold Medal : Imperial India Pale Ale – Humulus Insani

2016 Silver Medal : Double Red Ale – Average at Best

2016 Bronze Medal : American Style Black Ale – Alpha Force Double Tap

2014 Silver Medal : American Style Black Ale – Black Hops Tactical IPA

Best of Craft Beer Awards

2022 Silver Medal : German Sour Beers- 002 Limited Release Key Lime Gosé

Salary : $10

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